Trial has expired, but it was Pro and I have a Business key...

B

BlakeW1

Bit poster
Has anyone had this issue before?
  • Installed Pro version trial
  • Time expired before IT got me a key
  • IT purchased a Business version key
  • I've uninstalled Pro (3 times, rebooted as well)
  • Installed Business version, rebooted
  • Launched Business version only to be told my trial has expired
  • Key gets the green check, but when I click activate it says its reached the activation limit; IT says it should ask me to log into parallels, but this isn't the case
  • Need to completely remove ALL BITS of Pro version trial
  • Monterey 12.1 on M1Screen Shot 2022-02-11 at 9.05.38 AM.png
 
BlakeW1 said:
Has anyone had this issue before?
  • Installed Pro version trial
  • Time expired before IT got me a key
  • IT purchased a Business version key
  • I've uninstalled Pro (3 times, rebooted as well)
  • Installed Business version, rebooted
  • Launched Business version only to be told my trial has expired
  • Key gets the green check, but when I click activate it says its reached the activation limit; IT says it should ask me to log into parallels, but this isn't the case
  • Need to completely remove ALL BITS of Pro version trial
  • Monterey 12.1 on M1View attachment 19195
Click to expand...
Hello, Please refer to this KB article: https://kb.parallels.com/123956 and check. Thanks, Parallels Team.
 
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