Renew the subscription... changing the number of computers

F

FelipeM4

Bit poster
My subscription has expired and I need to renew, I had 2 computers, now I only need one computer. I am unable to change the number of computers, so I can renew the subscription.
How can I make this change to my subscription?
 
FelipeM4 said:
My subscription has expired and I need to renew, I had 2 computers, now I only need one computer. I am unable to change the number of computers, so I can renew the subscription.
How can I make this change to my subscription?
Click to expand...
Hello,

Thanks for reaching out.

Since you purchased the license from our website, it will not be possible to reduce the number of seats.

You will need to purchase a new license and disable the auto-renewal for the current one. You can have more information to disable auto-renewal on the link https://kb.parallels.com/123306

Please go to the link https://www.parallels.com/products/desktop/buy/ to purchase a new one.

Thanks
 
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