renewal subscription

Hi Parallels Support, I would like to request a cancellation of the license and a refund or any possible compensation for the Parallels Desktop subscription that was automatically renewed today, 26 Nov 2025. Invoice reference number: 519351116. I am aware of the Parallels Desktop for Mac...

Hello, my subscription will automatically renew in a few days, but I no longer wish to continue using Parallels. I can't deactivate it with the tutorial in this forum, as it says my product is registered under another account. I received an email saying it will be activated automatically and I...

I've been trying to renew my Parallels subscription, and whenever I press the 'review payment options and renew subscription' button, it redirects me to a page which says "A new link has been generated and sent to your email inbox. Be sure to check your spam folder if you can't find it. If you...

My subscription has expired and I need to renew, I had 2 computers, now I only need one computer. I am unable to change the number of computers, so I can renew the subscription. How can I make this change to my subscription?

I have attempted to renew an expired subscription with 2 licenses. As requested, I entered updated payment information, however, the subscription still has not renewed. It has been a few days (submitted on 12/8/23) and I have not received any updates or confirmation of the renewal. Please advise.

Hi, I would like to know the difference between Permanent licenses and subscriptions. I have an active permanet licence with an expired subscrption. 1st questions: Is there any fee to be paid yearly for the licence or it should be paid just once, at the time I bought it? 2nd question: How may...

Please cancel my renewal and my credit card number from your system to avoid future charges.

Hi I renewed my license to pro desktop more than 10 hours ago, and no message, license is expired and cant use parallel, why is that taking so long?

Hi there! I'm getting issues where I click to renew the license, but it fails after I click on: "Review Payment Options & Renew Subscription." This is what shows up: Thank you for any assistance!

When I try to renew my parallels toolbox subscription it doesn't work and also wont allow me to raise a ticket to get support from support centre. I am completely at a loss on what to do ?

I currently have a parallels 13 education one time purchase version. As I need support for the new macOS I want to upgrade. There is the option to get a Pro version subscription plan for 50% off. My question is what will I be charged when the license is due renewal in a year. Will it be the...

Hi, my PD renewed itself automatically yesterday. However, when I restarted my mac and opened PD, it asked me to activate my PD. The activation just failed as it said "You have entered an upgrade key. Please confirm it with a key from the previous version." But I only have one key in my account...

wish someone can help me. My Parallel desktop lite subscription expired today so I follow the link to renew it and actually I verify though my bank account that I have done the transcation but my renewal is "pending" so I am loosing my time and I cannot use anymore windows. Does someone know why...

I had Parallels 12 pro subscription with a free year of Acronis. I renewed my pro subscription and installed Parallels 13. My Acronis has expired. Do I get another year with my renewal of Parallels 13? If so, how?