Parallels Tools for Kali Linux 2020.1

C

cas

Bit poster
Hey, I took the time to make an account here cause I am fairly frustrated over the installation of Parallels Tools.

Like many of you, Kali Linux users know, the 2020.1 version has just been released. And for that I am happy, but what I'm not happy about is what occurred when I tried to install the new patch...
Well first of all the Parallels Tools got automatically uninstalled, so I lost my fullscreen feature.
Also after a solid 15 mins of trying to sort that out, my screen went black - tried to restart and shutdown, but to no help... This resulted in me loosing around a year of coding and "furnishing".
Anyhow, after a couple of hours I was back, bareboned none the less, but back.
I have now tried for probably an hour to install that damned Parallels Tools which is REQUIRED for it to run in fullscreen and scalable resolution.
I have tried the old method of mounting the image to cdrom0, and it worked... or so I thought before I got an error and gave up.

So I came here for help. And I hope I could get some assistance here, cause I would be annoyed if I had to turn back to VirtualBox, as I find Parallels to be much smoother... When it actually functions that is.


Here's the log file from /var/log/parallels-tools-install.log

Hit:1 http://kali.download/kali kali-rolling InRelease
Reading package lists...
Return code from apt-get update is 0
2020-01-27T13:55:25+0100: execCmd: ./installer/pm.sh --install gtools --logfile /var/log/parallels-tools-install.log [0]
Started installation of Parallels Guest Tools version '14.1.3.45485'
Hit:1 http://kali.download/kali kali-rolling InRelease
Reading package lists...
Return code from apt-get update is 0

Error during report about start installation of parallels tools.
Mon Jan 27 13:55:29 CET 2020
Start installation or upgrade of Guest Tools
new version of parallels tools
Installed Guest Tools were not found
Perform installation into the /usr/lib/parallels-tools directory
make: Entering directory '/usr/lib/parallels-tools/kmods'
Will use compiler CC="cc".
Compiler version "cc (Debian 9.2.1-22) 9.2.1 20200104"
cd prl_eth/pvmnet && make CC=cc
make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
make -C /lib/modules/5.4.0-kali2-amd64/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-kali2-amd64'
AR /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/built-in.a
CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o
Building modules, stage 2.
MODPOST 1 modules
CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-kali2-amd64'
make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc
make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
make -C /lib/modules/5.4.0-kali2-amd64/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules
make[2]: Entering directory '/usr/src/linux-headers-5.4.0-kali2-amd64'
sh: 0: Can't open /usr/src/linux-headers-5.4.0-kali2-common/scripts/mkmakefile
make[4]: *** [/usr/src/linux-headers-5.4.0-kali2-common/Makefile:513: outputmakefile] Error 127
/usr/src/linux-headers-5.4.0-kali2-common/Makefile:659: include/config/auto.conf.cmd: No such file or directory
make[3]: *** [/usr/src/linux-headers-5.4.0-kali2-common/Makefile:677: include/config/auto.conf.cmd] Error 2
make[2]: Leaving directory '/usr/src/linux-headers-5.4.0-kali2-amd64'
make[2]: *** [/usr/src/linux-headers-5.4.0-kali2-common/Makefile:179: sub-make] Error 2
make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
make[1]: *** [/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Makefile.v26:18: prl_tg] Error 2
make: Leaving directory '/usr/lib/parallels-tools/kmods'
make: *** [Makefile.kmods:50: compile] Error 2
Error: could not build kernel modules
Error during report about failed installation of parallels tools.
Error: failed to install Parallels Guest Tools!
2020-01-27T13:55:32+0100: Started installation of Parallels Guest Tools version '14.1.3.45485'

Error during report about start installation of parallels tools.
Mon Jan 27 13:55:29 CET 2020
Start installation or upgrade of Guest Tools
sh: 0: Can't open /usr/src/linux-headers-5.4.0-kali2-common/scripts/mkmakefile
make[4]: *** [/usr/src/linux-headers-5.4.0-kali2-common/Makefile:513: outputmakefile] Error 127
/usr/src/linux-headers-5.4.0-kali2-common/Makefile:659: include/config/auto.conf.cmd: No such file or directory
make[3]: *** [/usr/src/linux-headers-5.4.0-kali2-common/Makefile:677: include/config/auto.conf.cmd] Error 2
make[2]: *** [/usr/src/linux-headers-5.4.0-kali2-common/Makefile:179: sub-make] Error 2
make[1]: *** [/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Makefile.v26:18: prl_tg] Error 2
make: *** [Makefile.kmods:50: compile] Error 2
Error: could not build kernel modules
Error during report about failed installation of parallels tools.
Error: failed to install Parallels Guest Tools!
2020-01-27T13:55:32+0100: execCmd: ./install --install [167]
2020-01-27T13:55:32+0100: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2020-01-27T13:56:02+0100: Exiting with code 1
 
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Hi All, seems like we're getting the same Parallels Tool install issue with Kali 2020.3
Parallels Version: Parallels Desktop 16 Pro Editing - 16.1.0 (48950)
Report ID: 354125803
 
Upvote 0 Downvote
The white-screen issue still persists after upgrading to 16.1.1. Please let us know if Kali Linux isn't a supported operating system anymore, just so we know if we should use another virtualization software. I totally understand you can't support every Linux distro, so please just let us know if Kali isn't one of them.

(See report 354885817.)
 
Upvote 0 Downvote
karlemilnikka said:
The white-screen issue still persists after upgrading to 16.1.1. Please let us know if Kali Linux isn't a supported operating system anymore, just so we know if we should use another virtualization software. I totally understand you can't support every Linux distro, so please just let us know if Kali isn't one of them.

(See report 354885817.)
Click to expand...
Please check your inbox for more information.
 
Upvote 0 Downvote
The white-screen issue still persists after upgrading to 16.1.2. Please let us know if Kali Linux isn't a supported operating system anymore, just so we know whether or not we should expect a fix. I totally understand you can't support every Linux distro, so please just let us know if Kali isn't one of them.

Report ID: 357713857

Best regards
Karl Emil Nikka
 
Upvote 0 Downvote
Maria@Parallels said:
Please check your inbox for more information.
Click to expand...

I understand that this kind of issue is always hard to grasp for first level supports but it is not a solution to ask people to buy your newer product without publicing giving out any information regarding whether it fixes the issue or not.

Obviously you are not capable of supporting Kali Linux. So just state it like it is and don't try to talk people into buying an upgrade which does absolutely nothing.
 
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