mac client

I've been testing Parallels on an intel box, and was able to use the AppStore to download Moneterey and install a VM with Monterey. Per this page: https://kb.parallels.com/125561/, you can click on the "Download MacOS" to get started. I've just upgraded to a new M2 laptop, and installed...

We upload a lot of reports of this type of error, the last one 380691343. We have MAcPro7.1 with BigSure and some catalina and big sure virtual machines with parallels for desktop 17.0.1 for Mac. We have the error and unexpected reboot of the host server when we start some virtual machine I...

I have been trying for about a week now to get my MacOS Guest VM working with Parallels Desktop and have finally narrowed down the issue but do not know how to resolve it. Symptoms: When opening any app that uses the camera like Zoom or Photo Booth, the Parallels Desktop app will crash (on the...

Hi Support, We have published a Desktop using RAS. One of our users is using MAC and has the client installed. The desktop launches in full screen. When minimized, clicking on the Parallels icon does not take the user back to the minimized session but rather to the Client where they would have...

One of my users is using the Mac client to use to our Remote Application Server system. The RAS server is running Windows Server 2016 and one of the apps she is using pops up application windows off-screen. I believe this is because it stores the windows position in the app and she uses that app...

Hey, I took the time to make an account here cause I am fairly frustrated over the installation of Parallels Tools. Like many of you, Kali Linux users know, the 2020.1 version has just been released. And for that I am happy, but what I'm not happy about is what occurred when I tried to install...

Parallels Mac Management for Microsoft SCCM Admin Guide v7.3 states on page 74 that there is a an Automatic Mac Client Upgrade tab where you are able to select "Upgrade client automatically when new client updates are available". My trouble is that our SCCM application does not show that tab...

Hello, I'm having issues with my parallels 16.2.3 client for Mac recently. I keep getting disconnected with error 65540. My OS is High Sierra 10.13.4 I tried following the KB article https://kb.parallels.com/en/124092 to enable remote fx on the Windows 7 Pro VM as well as try every single...

Every now and then, seemingly at random, I click on something and then it refuses to ... well ... "unclick". I can move the mouse around. The keyboard still works (eg. shortcuts etc). I can move the mouse pointer outside the virtual machine and it behaves entirely normally there, But inside...

Hi! I am using the Mac client for Parallels RAS 16 and the icons are not the icons I am setting in the publishing section. Has anyone else had this issue? If so, how did you solve it? Here are my settings that I think are pertinent: Any help is appreciated! Thanks! Tracy Vierra