Parallels toolbox for Mac activation issue

[mehdif1]

Hi there,
I used to have parallels desktop for Mac for months on my new MacBook Pro 2016. I had panic crashes and I did not have any ideas its comping from parallels. After removing parallels, now its fixed entirely. I removed parallels desktop but I kept parallels Toolbox. But toolbox, keeps asking for a license key and when I enter my toolbox key, it says: "This product key is already registered to your parallels account." Since I don't have desktop anymore, I can't find a way to login from the toolbox.

Thank you

My support code:
85208-06791

 

[Dmitry Geynisman]

Hi there,
I used to have parallels desktop for Mac for months on my new MacBook Pro 2016. I had panic crashes and I did not have any ideas its comping from parallels. After removing parallels, now its fixed entirely. I removed parallels desktop but I kept parallels Toolbox. But toolbox, keeps asking for a license key and when I enter my toolbox key, it says: "This product key is already registered to your parallels account." Since I don't have desktop anymore, I can't find a way to login from the toolbox.
Thank you
My support code:
85208-06791

Hi @mehdif1, I've reset your license activation status, please try to activate Parallels Toolbox again.