Parallels stuck at resume screen

N

NancyS2

Bit poster
Hi guys,
Macbook Pro user here, running Windows 7 via Parallels build 7.0.14922. Suspended my Parallels and now when I tried to resume it, it loads normally up till 100 thereafter it just freezes there. All my screen is showing is this "Windows 7 Resuming... 100".
Any idea how to rectify this?
 
I have the same problem. If hou have found a solution please tell me.
And i encountered another one with
 
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Well, I did resolved the issue. Solution I can't say I remember clearly though. But I think I did what I did was, at the Parallels menu bar, Virtual Machine tab, I selected on either Stop or Reset option. That did the trick for me. Hope it will for you too
 
NancyS2 said:
Well, I did resolved the issue. Solution I can't say I remember clearly though. But I think I did what I did was, at the Parallels menu bar, Virtual Machine tab, I selected on either Stop or Reset option. That did the trick for me. Hope it will for you too
Click to expand...
Hi @NancyS2, glad you are able to resolve the issue by selecting "Action->Reset". Feel free to reach out anytime. We are here to help!
 
I have the same problem every few weeks with the windows saying Resuming - however no options are available on the action bar ?Please can you assist
 

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GrantS2 said:
I have the same problem every few weeks with the windows saying Resuming - however no options are available on the action bar ?Please can you assist
Click to expand...
Hello GrantS2, Kindly open Activity monitor from your Mac and Force quit the Windows virtual machine and Parallels Desktop application. Please restart the Mac and start the Windows virtual machine, Let us ensure that Parallels Tools are properly installed. Please follow this link to install Parallels Tools. If you see reinstall or update Parallels Tools then kindly reinstall it.
 
I encountered this issue with Parallel Version 14.0.1 (45154) and OSX 10.13.6. My solution is to disable any power saving option in OSX and set parallels start/shutdown option to manually.
 
Maria@Parallels said:
Hello, could you please share more details with us?
What is your Parallels Desktop and macOS version?
Click to expand...
I have installed kali linux on parallels, I have kept my kali for idle for some time and then it was suspended, later i tried to resume it and it is not taking any actions on the screen. I only option I have got to do is to force quite and again start the machine.

I'm using Parallels Desktop 16 for Mac - Standard Edition and MacOS version is 10.15.6
 
RaphaelR2 said:
I have installed kali linux on parallels, I have kept my kali for idle for some time and then it was suspended, later i tried to resume it and it is not taking any actions on the screen. I only option I have got to do is to force quite and again start the machine.
I'm using Parallels Desktop 16 for Mac - Standard Edition and MacOS version is 10.15.6
Click to expand...
Could you please reproduce the issue and collect the tech report right after that?
Please post the report's ID here.
 
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