Parallels stuck at resume screen

Discussion in 'Windows Virtual Machine' started by NancyS2, Apr 4, 2017.

  1. NancyS2

    NancyS2 Bit poster

    Messages:
    2
    Hi guys,
    Macbook Pro user here, running Windows 7 via Parallels build 7.0.14922. Suspended my Parallels and now when I tried to resume it, it loads normally up till 100 thereafter it just freezes there. All my screen is showing is this "Windows 7 Resuming... 100".
    Any idea how to rectify this?
     
  2. BrentC3

    BrentC3 Bit poster

    Messages:
    2
    I have the same problem. If hou have found a solution please tell me.
    And i encountered another one with
     
    Last edited: May 10, 2018
  3. NancyS2

    NancyS2 Bit poster

    Messages:
    2
    Well, I did resolved the issue. Solution I can't say I remember clearly though. But I think I did what I did was, at the Parallels menu bar, Virtual Machine tab, I selected on either Stop or Reset option. That did the trick for me. Hope it will for you too
     
  4. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @NancyS2, glad you are able to resolve the issue by selecting "Action->Reset". Feel free to reach out anytime. We are here to help!
     
  5. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    Hi @BrentC3, did you try "Action->Reset" from the virtual machine window? Please let us know if the issue persists or not. We are here to help!
     
  6. BrentC3

    BrentC3 Bit poster

    Messages:
    2
    It works, thank for the support!
    Today I found anthoer great solution for retailer. i don't know if you wanna know or not but I think It's good for b2b commerce, its here: https://retalo.io/
     
    Last edited: May 10, 2018
  7. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,112
    You're welcome! Feel free to reach out anytime. We are here to help!
     
  8. GrantS2

    GrantS2 Bit poster

    Messages:
    1
    I have the same problem every few weeks with the windows saying Resuming - however no options are available on the action bar ?Please can you assist
     

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  9. AJ@Parallels

    AJ@Parallels

    Messages:
    712
    Hello GrantS2, Kindly open Activity monitor from your Mac and Force quit the Windows virtual machine and Parallels Desktop application. Please restart the Mac and start the Windows virtual machine, Let us ensure that Parallels Tools are properly installed. Please follow this link to install Parallels Tools. If you see reinstall or update Parallels Tools then kindly reinstall it.
     
  10. GerdB1

    GerdB1 Bit poster

    Messages:
    1
    I encountered this issue with Parallel Version 14.0.1 (45154) and OSX 10.13.6. My solution is to disable any power saving option in OSX and set parallels start/shutdown option to manually.
     
  11. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,257
    Hi @GerdB1 , thank you for taking your time and sharing this with us.
     
  12. RaphaelR2

    RaphaelR2 Bit poster

    Messages:
    2
    whats the permanent solution for this? it happens everytime
     
  13. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Hello, could you please share more details with us?
    What is your Parallels Desktop and macOS version?
     
  14. RaphaelR2

    RaphaelR2 Bit poster

    Messages:
    2
    I have installed kali linux on parallels, I have kept my kali for idle for some time and then it was suspended, later i tried to resume it and it is not taking any actions on the screen. I only option I have got to do is to force quite and again start the machine.

    I'm using Parallels Desktop 16 for Mac - Standard Edition and MacOS version is 10.15.6
     
  15. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,115
    Could you please reproduce the issue and collect the tech report right after that?
    Please post the report's ID here.
     

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