Parallels Service & 10.8 (Mountain Lion)

[Michael Pitt]

Knowing about it is half the battle. I can live with it.

I think I can probably live with it too for now - I assume I will still be able to shift files about using my VM for now

 

[87racer]

I haven't seen mentioned yet, that booting ML into 32 bit mode will limit ability to connect to other computers on your network. At least for me it does. When I revert back to a 64bit boot, I can connect to other computers on same network but, of course, Parallels will not work.

Confirmed that I have this issue too. Both afp and smb shares are broke in 32-bit mode. Strangely enough, screen sharing works though.

Everything works fine on my MacBook Air but when I run the launcher on my iMac I get the error: "The command exited with non-zero status". Anyone have thoughts on this. How can I resolve it?

Firstly, try redownloading the launcher just to be sure.
Secondly, are you using the app or the script?
Thirdly, try opening the script in Applescript editor and clicking the compile button to see if you get any errors.

This is definitely fixable, just need more info on the cause.

Upgraded to Mountain Lion and now really wish I hadn't, have any of you successfully rolled back to 10.7 from the APP store. It's times like this when disks come in handy...

For the few whistles and bells I cant go without the functionality of every day life.

Sadly, unless a fix comes out that does not involve a fresh reinstall of PD7, I will have to rely on my Time Machine back up.

Thanks in advance.

Mark

Why can you not do a reinstall of PD7? Also, there are steps for creating a USB Lion disk if necessary.

If you are willing to email back and forth and do some troubleshooting we can probably get PD7 going without reinstalling.

 

[SylvainP]

oops

Sorry Racer,

I meant the /Library/Parallels/ in the path beginning with

[hard disk name]/Library/Parallels/,

not [user]/Library/Parallels/ ...

so in my case it's 'MacBook Air SSD/Library/Parallels/'. That's where should be the 'Parallels Service' file which was dumped into 'Incompatible software' by installing ML on top of Lion. For the peeps who don't know where the 'Parallels Service' file is, it's under

[hard disk name]/Incompatible Software/

Peace out.

 

[BobPhin]

Confirmed that I have this issue too. Both afp and smb shares are broke in 32-bit mode. Strangely enough, screen sharing works though.



Firstly, try redownloading the launcher just to be sure.
Secondly, are you using the app or the script?
Thirdly, try opening the script in Applescript editor and clicking the compile button to see if you get any errors.

This is definitely fixable, just need more info on the cause.


I have downloaded several times, including both versions of the launcher. I get the same error with both versions. I have tried using the app and also just running the script. Same error. Clicking "compile" does not result in errors. As I said previously, it worked great on my MacBook Air but for some reason my iMac is not behaving.

 

[87racer]

I have downloaded several times, including both versions of the launcher. I get the same error with both versions. I have tried using the app and also just running the script. Same error. Clicking "compile" does not result in errors. As I said previously, it worked great on my MacBook Air but for some reason my iMac is not behaving.

Check and see if you have your five kexts in "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/"

If you don't, reinstall parallels and try the launcher again.

If you do, try unzipping the attached file and running it in terminal with "bash <pathtofile>/ParallelsLauncher.sh" replacing <pathtofile> with the folder that you put it in.
EX: bash ~/Desktop/ParallelsLauncher.sh

 

[Mountain Lion]

Very Kind!

Dear Racer

"If you are willing to email back and forth and do some troubleshooting we can probably get PD7 going without reinstalling."

Thank you for your kind offer. The reason I didn't want to reinstall is I didn't want to lose all my programs etc in the parallels Windows 7. I am happy to re install if it means I can still access after, or would I have to start again. Have I understood this right?

Any help would be appreciated...

Thanks in advance

Mark

 

[safllc]

ML and PD7

Just received response from PD tech support that PD7:
"Hello xxxx,

Your issue is handled by second line Technical Support.

Parallels has always been committed to supporting new Apple operating systems when they are released. Our engineers are hard at work with this developer preview.

When Mountain Lion is released to the public we will post and share details about its compatibility with Parallels Desktop for Mac products"

I think this means we're SOL, until Parallels come out with a fix.

 

[GeoffreyZ]

Wow, that doesn't sound too promising. More like a PD8 upgrade for $49...we now have the choice of going back to Snow Leopard (or Lion) or booting into 32-bit mode with all its limitations until this summer (or fall).

 

[Parallels User]

Parallels Team is missing the opportunity to satisfy the mac app development community, they fail to realize how important it is for these devs to be able to test their applications on different OS X releases either by virtualizing the unreleased OS (funny how they immediately supported the virtualization of Windows 8 preview), or the other way around.

 

[87racer]

Dear Racer

"If you are willing to email back and forth and do some troubleshooting we can probably get PD7 going without reinstalling."

Thank you for your kind offer. The reason I didn't want to reinstall is I didn't want to lose all my programs etc in the parallels Windows 7. I am happy to re install if it means I can still access after, or would I have to start again. Have I understood this right?

Any help would be appreciated...

Thanks in advance

Mark

As long as you don't touch your ~/Documents/Parallels/ folder your VM remain exactly as before. The installation won't affect VMs and reinstalling Parallels is safe. After you get it reinstalled, instead of creating a new VM just click Open an existing one.

Just received response from PD tech support that PD7:
"Hello xxxx,

Your issue is handled by second line Technical Support.

Parallels has always been committed to supporting new Apple operating systems when they are released. Our engineers are hard at work with this developer preview.

When Mountain Lion is released to the public we will post and share details about its compatibility with Parallels Desktop for Mac products"

I think this means we're SOL, until Parallels come out with a fix.

They did this for the Lion DP also. They finally posted the workaround that everybody was already using since DP1 about the time DP3 was out. So at this rate we can expect a KB post with what this thread came up with around May? Can't wait.

 

[Parallels User]

Ok, I made this 'feature suggestion': http://forum.parallels.com/showthread.php?t=257494

 

[BobPhin]

Check and see if you have your five kexts in "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/"

If you don't, reinstall parallels and try the launcher again.

If you do, try unzipping the attached file and running it in terminal with "bash <pathtofile>/ParallelsLauncher.sh" replacing <pathtofile> with the folder that you put it in.
EX: bash ~/Desktop/ParallelsLauncher.sh

87racer
I have all 5 kext files in contents. I then downloaded and ran the file as you suggested. All seem to have completed ok. I then re-ran the Launcher V2 and got the same error> "The command exited with a non-zero status"

 

[87racer]

87racer
I have all 5 kext files in contents. I then downloaded and ran the file as you suggested. All seem to have completed ok. I then re-ran the Launcher V2 and got the same error> "The command exited with a non-zero status"

those 5 commands replace the launcher. Try running Parallels now. You should be up and running! Not sure why the launcher isn't workingthough.

Ok, I made this 'feature suggestion': http://forum.parallels.com/showthread.php?t=257494

Also, we should get that feature request thread going with rationale, helpful requests. Maybe if Parallels sees enough devs are willing to be serious and not just complain we will get something from them. Specimen makes an excellent start in that direction.

 

[Parallels User]

those 5 commands replace the launcher. Try running Parallels now. You should be up and running! Not sure why the launcher isn't working though.

87racer,
Yes, indeed, Parallels is working now. However, the networking module is not available. Can that also be corrected?

Thanks,
Bob

 

[87racer]

"

87racer,
Yes, indeed, Parallels is working now. However, the networking module is not available. Can that also be corrected?

Thanks,
Bob

Yes it should be. Try closing Parallels and running this line again:
sudo kextutil -v "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_netbridge.kext" -d "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_hypervisor.kext"

Check Parallels making sure you use a Bridged mode for networking. If it isn't working still copy and paste the whole text from terminal into a text document and attach it here.

 

[Parallels User]

"


Yes it should be. Try closing Parallels and running this line again:
sudo kextutil -v "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_netbridge.kext" -d "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_hypervisor.kext"

Check Parallels making sure you use a Bridged mode for networking. If it isn't working still copy and paste the whole text from terminal into a text document and attach it here.

it still is not working. See attached file. looks like there are issues with permissions.

Bob

 

[87racer]

it still is not working. See attached file. looks like there are issues with permissions.

Bob

Wow, ok try running both of these:
sudo chmod -R 755 "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/"
sudo chown -R 0:0 "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/"

and then try the launcher again after the chmod and chown commands.

If it doesn't work run:
sudo kextutil -v "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_netbridge.kext" -d "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_hypervisor.kext"

 

[Parallels User]

Wow, ok try running both of these:
sudo chmod -R 755 "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/"
sudo chown -R 0:0 "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/"

and then try the launcher again after the chmod and chown commands.

If it doesn't work run:
sudo kextutil -v "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_netbridge.kext" -d "/Library/Parallels/Parallels Service.app/Contents/Kexts/10.6/prl_hypervisor.kext"

I have tried the above but still no luck. I also have uploaded the terminal file so you can see what is happening when I ran each command.

 

[87racer]

I have tried the above but still no luck. I also have uploaded the terminal file so you can see what is happening when I ran each command.

You have some recursive symbolic links (links linking to themselves). I am away from a computer atm but when I get back I will attach my kext for you. Should be in the next hour or so.

Edit: Class is boring so I got you the file

Overwrite your kext with mine then run the chown and chmod commands again then the kextutil command.

 

[BobPhin]

You have some recursive symbolic links (links linking to themselves). I am away from a computer atm but when I get back I will attach my kext for you. Should be in the next hour or so.

Edit: Class is boring so I got you the file

Overwrite your kext with mine then run the chown and chmod commands again then the kextutil command.

87racer,
We have lift off. I followed these last instructions and all is good. Thank you ver much for your help and also your patience.
Bob