Parallels Installer stuck on Downloading...

[Falchion]

For reference, I'm on macOS 26 Beta 3 (25A5306g) on a 2024 MacBook Pro. For some reason I'm unable to install Parallels via the Automatic Installer. It just gets stuck at this screen forever and will not continue. I obviously do have internet, I've tried everything I could think of. Using a VPN, ethernet, my phone's hotspot, and even a completely different Mac on the same macOS build (an M1 MacBook Pro). I don't think it's my ISP blocked access because this even happens on my mobile hotspot. My ISP is Comcast just for reference. Using the normal fat installer is NOT a solution for me. I saw a Reddit post about this, and other Parallels forum users talking about this issue but all were just dead ends. If anyone else is experiencing this issue please chime in here.

For any Parallels employees reading, I already had a ticket number about this and have been back and forth emailing support but they also couldn't figure it out (#5349167).

 

[HensleyD]

Hi I have the same problem. Have you found a solution to this yet?

 

[Galaxy_z4]

I am having the same issue... I'm on MacOS 26 Tahoe Beta, and whatever I try it doesn't work. I made sure no internet proxies were in use, I tried with the firewall disabled... I tried everything I could find on the internet. Did you ever figure it out?

 

[Falchion]

I haven't found any solution yet, however the Parallels team is aware of this issue, but it seems to be taking them awhile to fix it. As far as I know, this only effects macOS Tahoe Betas. If you can please create a support ticket with the Parallels Support team to bring more attention to the issue!

 

[LeithB]

I have the same issue but you need to be aware that Parallels could stop working under Tahoe Beta as it doesn't recognize your parallels registration and will close your session because it assumes that you have a pirated version of parallels.
At least this is what I am dealing with.

 

[PuneetS4]

I paid for the parallels subscription and downloaded the app. But I am unable to install the app. It just gets stuck at this screen forever and will not continue. I've tried everything I could think of but still at the same screen. There is something seriously wrong with this company. Is this how this company is running?

 

[Brenda Liu]

Hey, there's a quick fix that works for macOS 26!
Just install PD19 first, and then you can upgrade to PD20.
I've tried it, and it works.

 

[GlenP1]

For reference, I'm on macOS 26 Beta 3 (25A5306g) on a 2024 MacBook Pro. For some reason I'm unable to install Parallels via the Automatic Installer. It just gets stuck at this screen forever and will not continue. I obviously do have internet, I've tried everything I could think of. Using a VPN, ethernet, my phone's hotspot, and even a completely different Mac on the same macOS build (an M1 MacBook Pro). I don't think it's my ISP blocked access because this even happens on my mobile hotspot. My ISP is Comcast just for reference. Using the normal fat installer is NOT a solution for me. I saw a Reddit post about this, and other Parallels forum users talking about this issue but all were just dead ends. If anyone else is experiencing this issue please chime in here.

For any Parallels employees reading, I already had a ticket number about this and have been back and forth emailing support but they also couldn't figure it out (#5349167).
View attachment 23693

I also have the same issue, and the fact that the Automatic Installer remains stuck even after trying several different network connections makes it seem like something other than a normal internet or ISP problem. Testing through Ethernet, a phone hotspot, a VPN, and even another Mac with the same beta build is especially useful because it rules out quite a few local connection problems. I would be wondering whether the installer is having trouble communicating with a particular Parallels service, downloading a required component, or handling something that changed in the macOS beta. Since the regular installer works differently, there may also be a specific dependency or request that the automatic installer is waiting for rather than a general installation failure.