Not Happy - Activation limit on my Parallels 20 License

Saggyhaggis

Bit poster
Hi,

I have 6 'perpetual' licences varying from 17 to 20 on my account. For the first time today when installing v20, I received the message "This license has reached its activation limit and can no longer be used to activate new product copies". On the face of it this appears to be very bad business practice and just seems like a way to milk the users for more money.

I am a tech enthusiast and have a habit of buying, using and then selling on computers before their resale value falls off a cliff. All of which have been reset before being sold.

In the past when I have accidentally tried to activate one of my licenses that is already installed on one of my other computers, I received a warning and then given the option to activate a different license or deactivate the license on the computer activated. Now this does not appear to be the case. When I buy a license for a product I expect it to be active throughout the lifetime of the company, not placed with usage limitations that I was not aware of.

Given that I have spent over £300 in licences to date, I refuse to buy any more especially if this is the way the company treats its long-time customers.

Could someone at Parallels please arrange to reset the licence limit on my account.
 
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