Migrate license to different account

M

MichaelEhrenreich

Bit poster
Moin,

Problem: my license is bound to an account I don't remember the password for. The "Forgot password" process didn't work - no recovery email was received, even after trying multiple times and waiting a couple of hours (and yes, observing the "Junk" folder as well).

Since I already have an older, but working account, I'd like to transfer my license to this account. I know this is possible, but I need help from a staff member here.

Many thanks for considering my request.

Mike
 
MichaelEhrenreich said:
Moin,

Problem: my license is bound to an account I don't remember the password for. The "Forgot password" process didn't work - no recovery email was received, even after trying multiple times and waiting a couple of hours (and yes, observing the "Junk" folder as well).

Since I already have an older, but working account, I'd like to transfer my license to this account. I know this is possible, but I need help from a staff member here.

Many thanks for considering my request.

Mike
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Hello,
Thank you for reaching out.
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
 
Subject: Request for Assistance with Parallel Desktop License Transfer

I am facing an issue with my Parallel Desktop license, which is currently bound to an account for which I don't remember the password. Unfortunately, the "Forgot password" process hasn't been successful, as I haven't received a recovery email despite multiple attempts and checking all folders, including "Junk."

Given this situation, I'd like to transfer my license to another account that I still have access to. I understand this is possible, and I would greatly appreciate your assistance in making this transfer.

Thank you for your prompt attention to this matter.

Best regards,
Farhad Aurangzeb
 
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