account issues

  1. M

    Migrate license to different account

    Moin, Problem: my license is bound to an account I don't remember the password for. The "Forgot password" process didn't work - no recovery email was received, even after trying multiple times and waiting a couple of hours (and yes, observing the "Junk" folder as well). Since I already have an...
  2. P

    Can't change E-Mailadress on account/locked out of the account

    Hello, I bought a Parallels Desktop 17 license on Monday. The second I hit the "activate" button I realized I had a typo in the E-Mailaddress of my account. Obviosly I wanted to correct the Mailaddress in the Account-Settings... problem here is, for that I need to verify my log in by clicking...
  3. S

    Need help getting logons/emails consolidated

    I have two Parallels accounts, with two licenses. I sure would like to get both account logons the same, and have both moved into my "Logon with Apple" id that I used for Parallels Access (which is a third email address). Who do I need to PM to get this squared up? One of the accounts is linked...
  4. A

    change Parallels account

    I want to change my old email address to my to a new address. The old (work) email address is not accessible so it is not possible to confirm the change. How to proceed?
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