Mac M3 Max, Tahoe 26.1, Parallels 26 Install Stuck in 'Starting..' icon

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by AndrewT45, Dec 9, 2025.

  1. AndrewT45

    AndrewT45 Bit poster

    Messages:
    2
    Been struggling to download and get parallels going on my mac and it keeps getting stuck, I have tried giving it 30min, but it still is stuck in the same starting icon. PC stats in title, no software on mac shows no updates.

    upload_2025-12-9_13-17-0.png
    Steps I take:
    1. download the Parallels Desktop 26 dmg file
    2. open the dmg
    3. enter computer password as prompted
    4. see the "Parallels Desktop" icon with "Starting.."
    5. never gets further
     
  2. DavidB193

    DavidB193 Bit poster

    Messages:
    2
    I am also encountering this issue with one of my users. Any fix?
     
  3. AndrewT45

    AndrewT45 Bit poster

    Messages:
    2
    Turns out the issue was my internet service provider. During the initial boot phase the parallels desktops needs to ping some server for auth, and my ISP what having a problem with specific IP ranges I guess (as it was working normally otherwise / I have had this problem before with them). I would suggest running a quick hotspot for this to test if its your ISP being dumb. Spent hours trying to figure that out before finally trying that.
     

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