Loses network after sleep (Catalina / Par 15.1.4 / Win10Pro)

Discussion in 'Windows Virtual Machine' started by ksignorini, Jul 1, 2020.

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  1. MiroslavV2

    MiroslavV2 Bit poster

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    2
    definitely not helped
    changing there and back and to any other option and back, nothing happened, still no internet connection...
    I have paid Parallels Deskop - the latest version on the latest MacOS
     
    MiroslavV2, Mar 28, 2023
    #21
  2. MiroslavV2

    MiroslavV2 Bit poster

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    so any help? Parallels dev team? what is the resolution of stuck "no connection"?
     
    MiroslavV2, Mar 28, 2023
    #22
  3. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    614
    Hello,
    For further investigation, kindly reproduce issue, and please collect a technical report (Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID as a reply .
     
    Pramesh Boodadoo, Mar 28, 2023
    #23
  4. DavidH100

    DavidH100 Bit poster

    Messages:
    3
    Report ID 422761829 generated for this issue as it is not resolved.
     
    DavidH100, Apr 13, 2023
    #24
  5. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    614
    Hello,
    As a possible solution, to allocate all resources to your Virtual machine, kindly follow the below steps:
    1. Make sure that the Virtual Machine is Shutdown (Actions on top of the mac menu bar > select Shutdown).
    2. Open the virtual machine configuration ( see: https://kb.parallels.com/117287 ) > Options > Optimization.
    3. Set "Resource usage" to "No Limit".
    4. Kindly set both option of Travel mode to "Never" by configuring in the virtual machine's ( see: https://kb.parallels.com/117287 ) > Options > Travel Mode
    5. Verify if the issue still persists.
    Let us know about the result, please.

    If issue does persist, collect an additional technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you
     
    Pramesh Boodadoo, Apr 14, 2023
    #25
    ComplianceAuror likes this.
  6. ComplianceAuror

    ComplianceAuror Bit poster

    Messages:
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    ... solved the issue here. Didn't have any problems with my network connection since I followed @Pramesh Boodadoo 's instructions.
     
    ComplianceAuror, Apr 26, 2023
    #26
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