license error: "Unable to perform the operation. the license server rejects it"

[MohammadA5]

I have an active permanent license of Parallels Desktop for Mac.
However, today I faced this error when trying to open parallels: "Unable to perform the operation. the license server rejects it".
How can I solve the problem?

 

[Maria@Parallels]

I have an active permanent license of Parallels Desktop for Mac.
However, today I faced this error when trying to open parallels: "Unable to perform the operation. the license server rejects it".
How can I solve the problem?

Hey, please try this KB article and let us know how it works

 

[MohammadA5]

Hey, please try this KB article and let us know how it works

Thanks for your attention.
The same problem persists when trying to add the code in business edition.

 

[MohammadA5]

by the way, my account is home edition (not business)

 

[MohammadA5]

Kindly let me know whether I should expect an answer

 

[MohammadA5]

Reminding

 

[Maria@Parallels]

Reminding

Hi, please provide me with your key via the private message, I'll check it for you.