Issues Registering Apple ID on New macOS Virtual Machine

[UgoB1]

Hi everyone,
I recently created a new virtual machine with Mac OS using Parallels, but I'm having trouble registering my Apple ID. Every time I try to sign in or register my Apple ID, I receive an error message stating "unknown error," which prevents me from completing the process.
Has anyone else encountered this issue or have any suggestions on how to resolve it? I have checked that my internet connection is stable and working. Is there something specific I need to configure in Parallels or within the virtual machine's OS settings?
Thanks in advance for any help or suggestions!

 

[Ashley Chumun]

Hi everyone,
I recently created a new virtual machine with Mac OS using Parallels, but I'm having trouble registering my Apple ID. Every time I try to sign in or register my Apple ID, I receive an error message stating "unknown error," which prevents me from completing the process.
Has anyone else encountered this issue or have any suggestions on how to resolve it? I have checked that my internet connection is stable and working. Is there something specific I need to configure in Parallels or within the virtual machine's OS settings?
Thanks in advance for any help or suggestions!


View attachment 22530

Hello @UgoB1 ,
Thank you for your feedback.
Please note that the issue you described is a known limitation of macOS virtual machines running on Mac computers with Apple silicon.
It is currently impossible to sign in with your Apple ID in a macOS Arm Virtual Machine.
For more information please check and subscribe to the article https://kb.parallels.com/128867.
Thank you!