I did not received the activation code after the Alipay payment

[Frankli23]

I paid 388 rmb at 3rd Feb 2025 by Alipay for my desktop pro edition renew, however, I did not received the activation code till now, please contact me immediately and give me activation code or refund me.

 

[Trishna Oobeyram]

I paid 388 rmb at 3rd Feb 2025 by Alipay for my desktop pro edition renew, however, I did not received the activation code till now, please contact me immediately and give me activation code or refund me.

Hello @Frankli23
We have created a support ticket for your request.
Please check your email.
Regards,

 

[Trishna Oobeyram]

Mam taką samą sytuację !

Hello,
We have created a support ticket to assist you.
Please check your email.
Regards,

 

[wangqi]

I did not received the activation code after the Alipay payment.
please contact me immediately and give me activation code or refund me.

 

[Pramesh Boodadoo]

I did not received the activation code after the Alipay payment.
please contact me immediately and give me activation code or refund me.

Hello,
Please note that as per our records, you have already received the Parallels Desktop license key on your email address.
We have sent you another confirmation email again the same email address.
Additionally, it seems that you have been able to register the license key.
If you have any additionally query, please let us know.
Thank you.