How can I deactivate my Parallels Desktop 10 license

Elihay said:
Hi,
I'm trying to transfer parallels 10 from old mac to new mac. and can't do it.
I've tried this:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

The command worked for me in the old mac, but doesn't work on the new mac, I got this error:
"Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
Click to expand...
Hi Elihay. Please check our private message.
 
Arun@Parallels said:
Hi @BrianT7 , we have made the necessary changes. Please follow the instructions below in the new Mac you are trying to activate.
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Click to expand...
Thanks - this worked after a second try.
 
I just got a new computer but can't activate my code because it says I've reach my limit. Can you reset/remove my current install so I can reinstall Desktop 10? Thanks!
-David
 
Hi @DavidJ22 , we have made the necessary changes. Please follow the instructions below in the new Mac you are trying to activate.
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Hello I heed some help, could you please help me ? I have that issue: You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
my initial disk failed on one computer, then I try to reinstall the same parallels on another computer and I get this error. could you please help?
 
Hi there,
my activation license Of Parallels 10 has gone :-( . I've just upgrade my system to mac Os HS and now Parallels 10 won't boot. it shows a message with the text "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license." I made nothing. I do not have other computer and I do not know what happened. I've tried to reinstall the App but I have no luck and the message remains in the activation window.
Please, I need your help.
Thank You.
 
Hi @JAVIERP2 ,
we have made the necessary changes. Please follow the instructions below in the new Mac you are trying to activate.
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Hi, I have the same problem. I don't have access to my old macbook and now I can't install Parallels 10 on my new one.
I already tried, with no success to:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online​
Please deactivate my license for Parallels 10 so I can activate on my new computer.
Thank you.
 
Hi @IgnacioE , we have made the changes. Please
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Thank you.
 
Hi @Chien-Ee , we have made the changes, please
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Thank you.
 
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