How can I deactivate my Parallels Desktop 10 license

Hey guys,
I migrated my data to a new mac and unable to activate my parallels 10 with the follow error message.
Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

Can you guys help?

Thanks!
Justin
 
WILLIAML13 said:
I'm having the same problem with Parallels 10. The Terminal command returns the same error as everyone else, can you please reset my parallels 10 key?

Edited 01-22-18
Anything? Still waiting on a response.
Click to expand...
WILLIAML13 said:
Trying one more time. I migrate the entire computer to a new iMac. I need to deactivate the old install from an ancient iMac so I can use the original Parallels 10 on the new iMac, because it won't let me activate it on the new one. Running the command in terminal did not help. We are only required to use Windows in our all Mac office once in a great while, and soon won't need it at all, so I'd rather not have to purchase an upgrade.
Click to expand...
Hi WILLIAML13. We have made some changes to the license key. Please quit Parallels Desktop now. Then, open Terminal (once again), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
JustinC7 said:
Hey guys,
I migrated my data to a new mac and unable to activate my parallels 10 with the follow error message.
Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

Can you guys help?

Thanks!
Justin
Click to expand...
Hello there. Kindly follow my instructions above.
 
Hey there my PD 10 have similar problem. Can you guys kindly help me with this?
Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
 
WILLIAML13 said:
Trying one more time. I migrate the entire computer to a new iMac. I need to deactivate the old install from an ancient iMac so I can use the original Parallels 10 on the new iMac, because it won't let me activate it on the new one. Running the command in terminal did not help. We are only required to use Windows in our all Mac office once in a great while, and soon won't need it at all, so I'd rather not have to purchase an upgrade.
Click to expand...

Hello WILLIAML13, please try now, should work as we've made some changes to your key.
 
AllenT2 said:
Hey there my PD 10 have similar problem. Can you guys kindly help me with this?
Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
Click to expand...
Hi AllenT2. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
 
Hemnath@Parallels said:
Hi AllenT2. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
Click to expand...
Thanks for your quick response. You are the best.
 
Hi @joe13 , Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
 
Hi,
I am having the same problem . . . moving my parallels 10 desktop from my HD to a new SSD drive using mac disk restore. Please reset my key.

Thank you!
 
TomK11 said:
Hi,
I am having the same problem . . . moving my parallels 10 desktop from my HD to a new SSD drive using mac disk restore. Please reset my key.

Thank you!
Click to expand...
We have made changes to the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Same problem here - have tried deactivating the license on the old computer through Terminal with no luck - any help appreciated.20180212 parallels terminal error.jpg
 
Hi @BrianT7 , we have made the necessary changes. Please follow the instructions below in the new Mac you are trying to activate.
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
 
Hi,
I'm trying to transfer parallels 10 from old mac to new mac. and can't do it.
I've tried this:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

The command worked for me in the old mac, but doesn't work on the new mac, I got this error:
"Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
 
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