We are glad to hear that the issue is resolved. Feel free to reach out to us anytime for support.the terminal did it - thanks for your quick support
How can I deactivate my Parallels Desktop 10 license
- Thread starter AleksandrV
- Start date
Maria@Parallels
Problem solver
Hi, done. Please check
ScreeningR
Bit poster
Hi Ajith, I have replied to your private message with the email address those subscriptions are registered with, appreciate if you can assist with the case.
Thanks
Hemnath@Parallels
Parallels Support
Please check our response to your private message.
Maria@Parallels
Problem solver
We've deactivated it for you. Please check the issue.
Maria@Parallels
Problem solver
We've check your key and both has been deactivated. Could you please provide us with key which you're using for activation now? Please send it via the private message. Thanks in advance.
Hello, I have a similar problem to move my Parallels Desktop 10 from an old Mac to a new one. I have uninstalled Parallels in the old Mac but cannot activate it in the new computer. I have tried the terminal command 'prlsrvctl activate-license-online' but still get the error stating that I have reached maximum number of activations. How do I proceed to activate the license? Thanks.
Hello jycheng, Please check our private conversation.
Thanks for prompt reply. I am moving the following key to a new Mac:
K7******************-R2
Last edited by a moderator:
Maria@Parallels
Problem solver
Hi, I removed your key from the public view.
Also I've checked our internal system and wasn't able to find your key. Do you have a purchase order number or email which you used for purchase.
If yes, please provide us with it via the private message.
The product (5 pack, other 4 keys are now being used on other Mac's) was bought through Apple store in 2014. On the box there is a number seemingly to be product ID: 14073034512. The email I used for the key should be: [email protected] Many thanks.
We have reset the Parallels Desktop 10 license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
Hello, I have a similar problem to move my Parallels Desktop 10 from an old Mac to a new one. I have uninstalled Parallels in the old Mac but cannot activate it in the new computer. I have tried the terminal command 'prlsrvctl activate-license-online' but still get the error stating that I have reached maximum number of activations. How do I proceed to activate the license? Thanks.
We have reset the key based on your request on another thread and can see you are able to complete the activation.
Maria@Parallels
Problem solver
Hi, it has been reset for you. Please check the issue.
