Hotfix Update: Parallels Desktop 4.0 Build 3540 is available

DaTa said:
To [email protected],

- First, please, see that in System Preferences -> Accounts your user has permissions to "manage this computer".
- Also, tell me please if you are performing "clean" Parallels Desktop version 4 installation or just over the version 3?
- To investigate the issue, please, start the installation again (look at your watches first and remember the time).
Open the Activity monitor while installation is running and make a screenshot of it. Take several pictures if you see that number and names of processes are being changed significantly.
- When it says "Install complete", prior to rebooting the system, please, copy the Finder/Mac HD/Library/Logs/Parallels , Finder/Mac HD/Library/Logs/CrashReporter folders and parallels.log file if present.
Reboot the computer if necessary.

Attach all the information collected to the next post or to the private message.

Thank you in advance!
Click to expand...

1. Yes my account is an administrative user
2. Clean install - there is no earlier version present
3. Logs:

No logs present in /Library/Logs/Parallels (no Parallels)
No logs present in /Library/Logs/CrashReporter

But the installer log says:

Dec 3 15:55:32 mac /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[8060]: vm_protect: 0
Dec 3 15:55:32 mac Installer[8060]: @(#)PROGRAM:Install PROJECT:Install-384.1
Dec 3 15:55:32 mac Installer[8060]: @(#)PROGRAM:Installer PROJECT:Installer-281
Dec 3 15:55:32 mac Installer[8060]: Hardware: MacBook1,1 @ 2.00 GHz (x 2), 2048 MB RAM
Dec 3 15:55:32 mac Installer[8060]: Running OS Build: Mac OS X 10.5.5 (9F33)
Dec 3 15:55:32 mac Installer[8060]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Dec 3 15:55:32 mac Installer[8060]: Env: TMPDIR=/var/folders/ku/kurJPBOCH2m5ZKtzoecKWk+++TI/-Tmp-/
Dec 3 15:55:32 mac Installer[8060]: Env: SHELL=/bin/bash
Dec 3 15:55:32 mac Installer[8060]: Env: HOME=/Users/sdfkjdsf
Dec 3 15:55:32 mac Installer[8060]: Env: USER= sdfkjdsf
Dec 3 15:55:32 mac Installer[8060]: Env: LOGNAME= sdfkjdsf
Dec 3 15:55:32 mac Installer[8060]: Env: DISPLAY=/tmp/launch-SH6vJg/:0
Dec 3 15:55:32 mac Installer[8060]: Env: SSH_AUTH_SOCK=/tmp/launch-rIf7FP/Listeners
Dec 3 15:55:32 mac Installer[8060]: Env: Apple_PubSub_Socket_Render=/tmp/launch-upLyw4/Render
Dec 3 15:55:32 mac Installer[8060]: Env: COMMAND_MODE=unix2003
Dec 3 15:55:32 mac Installer[8060]: Env: SECURITYSESSIONID=9b8d30
Dec 3 15:55:32 mac Installer[8060]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Dec 3 15:55:32 mac Installer[8060]: Parallels Desktop 4.0 for Mac Installation Log
Dec 3 15:55:32 mac Installer[8060]: Opened from: /Volumes/Parallels Desktop 4/Install.mpkg
Dec 3 15:55:38 mac Installer[8060]: Installation checks succeeded with warnings.
Dec 3 15:55:38 mac Installer[8060]: Installation check warning. Parallels Desktop 3.0 will be removed from your Mac.. Parallels Desktop 4.0 and Parallels Desktop 3.0 cannot be simultaneously installed on your Mac.\n\nNote: You will need to upgrade your virtual machines before starting to work with them. This process may take some time to complete..
Dec 3 15:55:38 mac installdb[8068]: started (uid 96)
Dec 3 15:55:38 mac installdb[8068]: Opened receipt database on '/' with schema 17.
Dec 3 15:55:44 mac installdb[8068]: done. (0.007u + 0.004s)
Dec 3 15:56:12 mac runner[8074]: Administrator authorization granted.
Dec 3 15:56:12 mac Installer[8060]: ================================================================================
Dec 3 15:56:12 mac Installer[8060]: User picked Standard Install
Dec 3 15:56:12 mac Installer[8060]: Choices selected for installation:
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop 4.0 for Mac"
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop"
Dec 3 15:56:12 mac Installer[8060]: Parallels Desktop 4.pkg : com.parallels.desktop.package : 4.0.3540.209168
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop Transporter"
Dec 3 15:56:12 mac Installer[8060]: Parallels Transporter 4.pkg : com.parallels.desktop.transporter : 4.0.3540.209168
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop Image Tool"
Dec 3 15:56:12 mac Installer[8060]: Parallels Image Tool 4.pkg : com.parallels.desktop.imagetool : 4.0.3540.209168
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop Explorer"
Dec 3 15:56:12 mac Installer[8060]: Parallels Explorer 4.pkg : com.parallels.desktop.explorer : 4.0.3540.209168
Dec 3 15:56:12 mac Installer[8060]: MacFUSE-Core-1.7.pkg : com.google.macfuse.core.170 : 1.7
Dec 3 15:56:12 mac Installer[8060]: Parallels Drivers 10.5.pkg : com.parallels.desktop.drivers.105 : 1.0
Dec 3 15:56:12 mac Installer[8060]: ================================================================================
Dec 3 15:56:12 mac Installer[8060]: It took 0.00 seconds to summarize the package selections.
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Desktop%204.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Transporter%204.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Image%20Tool%204.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Explorer%204.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/MacFUSE-Core-1.7.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Drivers%2010.5.pkg
Dec 3 15:56:12 mac Installer[8060]: _installNextPackage of 1
Dec 3 15:56:12 mac installdb[8077]: started (uid 96)
Dec 3 15:56:12 mac installdb[8077]: Opened receipt database on '/' with schema 17.
Dec 3 15:56:12 mac Installer[8060]: Starting installation:
Dec 3 15:56:12 mac Installer[8060]: Preparing volume "System" for installation
Dec 3 15:56:12 mac Installer[8060]: Configuring volume "System"
Dec 3 15:56:13 mac Installer[8060]: Preparing disk for local booted install.
Dec 3 15:56:13 mac Installer[8060]: Free space on "System": 31,8 GB (34175139840 bytes).
Dec 3 15:56:13 mac Installer[8060]: Create temporary directory "/private/tmp/Parallels Desktop 4.pkg.8060QfpVA1"
Dec 3 15:56:13 mac Installer[8060]: Running install actions
Dec 3 15:56:13 mac Installer[8060]: run preflight script for Parallels Desktop 4.0 for Mac
Dec 3 15:56:14 mac runner[8074]: preflight[8078]: ls: /Library/Parallels/bugreports/: No such file or directory
Dec 3 15:56:14 mac runner[8074]: preflight[8078]:
Dec 3 15:56:14 mac Installer[8060]: Install failed: The following install step failed: run preflight script for Parallels Desktop 4.0 for Mac. Contact the software manufacturer for assistance.
Dec 3 15:56:18 mac installdb[8077]: done. (0.008u + 0.004s)
 
I solved several problems by uninstalling P4 and reinstalling P3:
1) Mac would not boot, getting stuck on USB items until I rebooted in single-user mode and deleted extensions.mtext
2) Glacial speed in P4
3) Other programs freezing while P4 was idling
4) Keyboard dropping letters if P4 was running

P4 really has no features I care about other than multiple processor use.
 
[email protected] said:
1. Yes my account is an administrative user
2. Clean install - there is no earlier version present
3. Logs:

No logs present in /Library/Logs/Parallels (no Parallels)
No logs present in /Library/Logs/CrashReporter

But the installer log says:

Dec 3 15:55:32 mac /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer[8060]: vm_protect: 0
Dec 3 15:55:32 mac Installer[8060]: @(#)PROGRAM:Install PROJECT:Install-384.1
Dec 3 15:55:32 mac Installer[8060]: @(#)PROGRAM:Installer PROJECT:Installer-281
Dec 3 15:55:32 mac Installer[8060]: Hardware: MacBook1,1 @ 2.00 GHz (x 2), 2048 MB RAM
Dec 3 15:55:32 mac Installer[8060]: Running OS Build: Mac OS X 10.5.5 (9F33)
Dec 3 15:55:32 mac Installer[8060]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Dec 3 15:55:32 mac Installer[8060]: Env: TMPDIR=/var/folders/ku/kurJPBOCH2m5ZKtzoecKWk+++TI/-Tmp-/
Dec 3 15:55:32 mac Installer[8060]: Env: SHELL=/bin/bash
Dec 3 15:55:32 mac Installer[8060]: Env: HOME=/Users/sdfkjdsf
Dec 3 15:55:32 mac Installer[8060]: Env: USER= sdfkjdsf
Dec 3 15:55:32 mac Installer[8060]: Env: LOGNAME= sdfkjdsf
Dec 3 15:55:32 mac Installer[8060]: Env: DISPLAY=/tmp/launch-SH6vJg/:0
Dec 3 15:55:32 mac Installer[8060]: Env: SSH_AUTH_SOCK=/tmp/launch-rIf7FP/Listeners
Dec 3 15:55:32 mac Installer[8060]: Env: Apple_PubSub_Socket_Render=/tmp/launch-upLyw4/Render
Dec 3 15:55:32 mac Installer[8060]: Env: COMMAND_MODE=unix2003
Dec 3 15:55:32 mac Installer[8060]: Env: SECURITYSESSIONID=9b8d30
Dec 3 15:55:32 mac Installer[8060]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Dec 3 15:55:32 mac Installer[8060]: Parallels Desktop 4.0 for Mac Installation Log
Dec 3 15:55:32 mac Installer[8060]: Opened from: /Volumes/Parallels Desktop 4/Install.mpkg
Dec 3 15:55:38 mac Installer[8060]: Installation checks succeeded with warnings.
Dec 3 15:55:38 mac Installer[8060]: Installation check warning. Parallels Desktop 3.0 will be removed from your Mac.. Parallels Desktop 4.0 and Parallels Desktop 3.0 cannot be simultaneously installed on your Mac.\n\nNote: You will need to upgrade your virtual machines before starting to work with them. This process may take some time to complete..
Dec 3 15:55:38 mac installdb[8068]: started (uid 96)
Dec 3 15:55:38 mac installdb[8068]: Opened receipt database on '/' with schema 17.
Dec 3 15:55:44 mac installdb[8068]: done. (0.007u + 0.004s)
Dec 3 15:56:12 mac runner[8074]: Administrator authorization granted.
Dec 3 15:56:12 mac Installer[8060]: ================================================================================
Dec 3 15:56:12 mac Installer[8060]: User picked Standard Install
Dec 3 15:56:12 mac Installer[8060]: Choices selected for installation:
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop 4.0 for Mac"
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop"
Dec 3 15:56:12 mac Installer[8060]: Parallels Desktop 4.pkg : com.parallels.desktop.package : 4.0.3540.209168
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop Transporter"
Dec 3 15:56:12 mac Installer[8060]: Parallels Transporter 4.pkg : com.parallels.desktop.transporter : 4.0.3540.209168
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop Image Tool"
Dec 3 15:56:12 mac Installer[8060]: Parallels Image Tool 4.pkg : com.parallels.desktop.imagetool : 4.0.3540.209168
Dec 3 15:56:12 mac Installer[8060]: Install: "Parallels Desktop Explorer"
Dec 3 15:56:12 mac Installer[8060]: Parallels Explorer 4.pkg : com.parallels.desktop.explorer : 4.0.3540.209168
Dec 3 15:56:12 mac Installer[8060]: MacFUSE-Core-1.7.pkg : com.google.macfuse.core.170 : 1.7
Dec 3 15:56:12 mac Installer[8060]: Parallels Drivers 10.5.pkg : com.parallels.desktop.drivers.105 : 1.0
Dec 3 15:56:12 mac Installer[8060]: ================================================================================
Dec 3 15:56:12 mac Installer[8060]: It took 0.00 seconds to summarize the package selections.
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Desktop%204.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Transporter%204.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Image%20Tool%204.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Explorer%204.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/MacFUSE-Core-1.7.pkg
Dec 3 15:56:12 mac Installer[8060]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Parallels%20Desktop%204/Install.mpkg/Contents/Packages/Parallels%20Drivers%2010.5.pkg
Dec 3 15:56:12 mac Installer[8060]: _installNextPackage of 1
Dec 3 15:56:12 mac installdb[8077]: started (uid 96)
Dec 3 15:56:12 mac installdb[8077]: Opened receipt database on '/' with schema 17.
Dec 3 15:56:12 mac Installer[8060]: Starting installation:
Dec 3 15:56:12 mac Installer[8060]: Preparing volume "System" for installation
Dec 3 15:56:12 mac Installer[8060]: Configuring volume "System"
Dec 3 15:56:13 mac Installer[8060]: Preparing disk for local booted install.
Dec 3 15:56:13 mac Installer[8060]: Free space on "System": 31,8 GB (34175139840 bytes).
Dec 3 15:56:13 mac Installer[8060]: Create temporary directory "/private/tmp/Parallels Desktop 4.pkg.8060QfpVA1"
Dec 3 15:56:13 mac Installer[8060]: Running install actions
Dec 3 15:56:13 mac Installer[8060]: run preflight script for Parallels Desktop 4.0 for Mac
Dec 3 15:56:14 mac runner[8074]: preflight[8078]: ls: /Library/Parallels/bugreports/: No such file or directory
Dec 3 15:56:14 mac runner[8074]: preflight[8078]:
Dec 3 15:56:14 mac Installer[8060]: Install failed: The following install step failed: run preflight script for Parallels Desktop 4.0 for Mac. Contact the software manufacturer for assistance.
Dec 3 15:56:18 mac installdb[8077]: done. (0.008u + 0.004s)
Click to expand...

Could you please try to perform following operations
When you start Parallels Desktop installation and it stopsat some place please run following command in Terminal, while installation is running:
sudo /Volumes/Parallels\ Desktop\ 4/Install.mpkg/Contents/Packages/Parallels\ Desktop\ 4.pkg/Contents/Resources/preflight
 
Juillet Ludovic said:
Hi,
I am currently under 3.5608 and bought the French version 4.0.3522 this weekend.
Through the forum, I know that this release poses many problems in its English variant. In addition, the updated 4.0.3540 English does not seem to solve everything from what I see here.

In my case, I work with a partition boot camp, I would like to know:
- If I have to wait a day or more French 4.0.3540, and in what time frame?
- If I delete preferably PD3 and MV for easy installation, since all is on BootCamp? and in this case, if there are precautions to take?
- If this is a problem clock for licenses Autodesk?
- If you have positive returns PD4 the transition to your customers or past it without problem on updating itself, but also on the management of RAM and 3D? this to be reassured.

Thank you for your assistance.

Edit 27/11/09 : v4.0.3540 french and german avaible since 26/11/09
Click to expand...

Answer me please. My questions are not complicated! I would not update well before I bought the license ...!
 
Hmm, I get this message:

/Volumes/Parallels Desktop 4/Install.mpkg/Contents/Packages/Parallels Desktop 4.pkg/Contents/Resources/preflight: line 43: /Contents/Resources/pd30uninstaller.h: No such file or directory
 
[email protected] said:
Hmm, I get this message:

/Volumes/Parallels Desktop 4/Install.mpkg/Contents/Packages/Parallels Desktop 4.pkg/Contents/Resources/preflight: line 43: /Contents/Resources/pd30uninstaller.h: No such file or directory
Click to expand...

Could you please shutdown, and start your mac (not restart ) and try once again
It seems to me either downloaded package is corrupted or relative paths are messed somehow
 
John thank you for your answer but I have already downloaded this version since 27/11/08 as indicated at the end of my post.
I did not installed because I fear big problems after reading this forum and a loss of time which I do not! One member even reported that he was unable to recover his clone (WinClone), which is not possible for me.

I have found that two members met in the specific case of a BootCamp partition.

I know that you can not give me 100% guarantee but when is it really?

The manual does not provide specifications for such installation. Outside, I have read that some had previously:
- Clear information in Parallels BootCamp: Parallels / Edit / HDD 1/avanced /
- Remove Parallels Tools
- Delete the VM PD3
- Uninstall PD3
- Etc ...

I therefore seek your advice as soon as possible on what it is good to do. PD3 works very well but the new performance PD4 me very much, that is why I also bought immediately.

For information, apart from my three denier post, I've sent a PM on 23/11/08 that at first you do not read. You can answer me by PM if you wish.

I also view that there may be a successful despite problems with mouse, speed, copy and paste, .... but I'm not there yet!

Thank you in advance for your response ...
 
Last edited:
Hello,
That is more than 10 days that support Parallels does not answer my questions simple.
I do not understand this attitude of silence. I have to buy version 3 last year and now updated 4 in confidence - I can provide the evidence.

I know that my questions do not personally problem but they seem quite legitimate in view of the difficulties encountered by many users.

I have translated (Google) and read a lot of Thread and solutions available on the knowledge base. Being French, not bilingual, it is not easy - I have already spent about twenty minutes Wanted! without the user's guide provides in my language.

In my country there is a proverb: Who is silent, agrees. So if my remarks its justified, why not communicate? otherwise the report?
I can understand that it will commercially problem, but then why not respond by PM?

You give me the impression that I need to take the risk and report any problems you communicate!
As said a member of the forum, we are not beta testers. When our work is lost, you say sorry beings, but who pays? you say to do backups - of course, is paramount for data users but the hours spent on the installation and configuration! do you do that?
I have already arrived from having to use a clone of my BootCamp partition without problems which would take about an hour, but that installing Parallels can render the inoperative restoration of the clone is not an option.

So, I hope to have attracted sufficient attention for a frank and honest response. Maybe you can m'orienter to an existing response that I have not managed to find. Otherwise, I waive this update and you ask for reimbursement.

Relying on your response and your professionalism, thank you in advance for your valuable advice.
 
Juillet Ludovic,

In my case, I work with a partition boot camp, I would like to know:
Click to expand...
Let me answer your question in order you asked them:
If I have to wait a day or more French 4.0.3540, and in what time frame?
Click to expand...
John has already replied to this question:
http://download.parallels.com/deskt...1/Parallels Desktop fr_FR 4.0.3540.221694.dmg
If I delete preferably PD3 and MV for easy installation, since all is on BootCamp? and in this case, if there are precautions to take?
Click to expand...
You should do the following:
1) Uninstall Parallels Tools
2) Disable any antiviral software
3) Uninstall Parallels Desktop 3.0 as described here.

After that download and install Parallels Desktop 4.0 and create a new virtual machine using Boot Camp:
http://download.parallels.com/desktop/v4/docs/en/Parallels_Desktop_Users_Guide/23112.htm


If this is a problem clock for licenses Autodesk?
Click to expand...
There were no issues related to Autodesk so far.

If you have positive returns PD4 the transition to your customers or past it without problem on updating itself, but also on the management of RAM and 3D? this to be reassured.
Click to expand...
Yes, there are a lot of positive feedbacks and this number significantly exceeds the number of failed upgrades.
Also we would like to assure you that generally the upgrade goes smoothly and performance is much better than those in Parallels Desktop 3.0.

If you have any questions, it is preferable to create a ticket in our queue and we will answer all your questions for sure.
 
MakcyD thank you,

For information, you have not answered my most recent post on this subject: No. 88.

So can you confirm that there is no need to erase information in Parallels BootCamp: Parallels / Edit / HDD 1/Avanced.

Do you need to uninstall the antivirus software? disable not enough?

I downloaded G4L proposed by John to clone all the partitions (mac + win), but its use is very complicated - the language barrier still hit! particularly as the manual dating from 2005 is not accessible. Apart from the fact that I am not even sure whether a mac, even compressing them, I have enough space to create new clone on my external hard drives.
That said, thank you anyway for this track.

Pending the past two answers
 
I found on the ftp pdf files containing some brief explanations in English with screen shots, but I have a good overview of the features of G4L.

I also followed your link and I downloaded knoppixg4l.iso (2h).
I understand I have to burn the image onto a CD to start over and simulate a Linux system to run G4L. Is this true?
There is an information page and a small FAQ in French for Knoppix but nothing to G4L.
For the moment, the French site of Knoppix is more accessible. I will try later.

Apart from the fact that I do not want to waste too much time in this approach, partly because Linux me unknown, the risks are still substantial in view of warnings mentioned in both applications.
Then: Linux + English + + Time + Risks disk space = No Thanks, at least for the moment because it m'interresse ...

Thank you John, very interesting, I will look into the Linux world.
 
John@Parallels said:
Could you please shutdown, and start your mac (not restart ) and try once again
It seems to me either downloaded package is corrupted or relative paths are messed somehow
Click to expand...

John: I am having a problem identical to fmortens. I have followed the thread to this point and have had exactly the same results as him at every step. Rebooting, at the last step - after which he has not yet responded - did not fix the problem. It appears that the script is detecting Parallels 3.0, which was once on the system but no longer is anywhere that I can find, and erroring out when it then attempts to find the .h file....
 
Meh, Figured it Out

The preflight looks for "/System/Library/Extensions/hypervisor.kext" and flat out dies if it finds it (exit 112). This file, for whatever reason, still existed on my system. I rm-rf'd it and was good to go. So, my solution to the problem detailed by [email protected], which is:

/Volumes/Parallels Desktop 4/Install.mpkg/Contents/Packages/Parallels Desktop 4.pkg/Contents/Resources/preflight: line 43: /Contents/Resources/pd30uninstaller.h: No such file or directory
Click to expand...

Was to:

[blockquote]rm -rf /System/Library/Extensions/hypervisor.kext[/blockquote]

I would NOT do this if you are not 100% sure this is your problem, otherwise you will screw up your previous Parallels installs.

Thanks.
 
Worked for me :o)

Thanks maztec ,

problem resolved - I just moved the kext to my desktop, tried the install with great success :o)
 
Hello - I can confirm that the solution provided by maztec resolved my problem - Parallels 4 is now finally installed and up and running - yay.
 
The upgrade from 3 to 4 went fine. After the upgrade, Win XP was noticeably slower. Lived with it for a few days. On the 4th day, Windows hung. Force quit would not work so I rebooted. When I restarted Parallels 4, it told me my Virtual Machine (a boot camp partition) was corrupted. I rebooted into Windows with boot camp and it was fine. Went back into Parallels and deleted the Boot Camp VM and recreated it. It started again but I had to re-install the Parallels Tools. After restart, the mouse would stick inside Parallels Windows and I kept having to hit CTRL-ALT to free it. As soon as I would mouse over the Parallels window, it would stick again. There were other minor problem I saw over the 4 days I had it such as repeatedly being asked if I want to connect a USB device (every few seconds), disappearing Windows when running in Coherence, etc.

At this point I had enough and decided to go back to 3.0. Uninstalled 4.0, reinstalled 3.0, recreated the Boot Camp VM, re-installed Parallel Tools from 3.0 menu. Initial testing showed the response time I was use to was restored as well as the file associations. However, on my wife's Parallels desktop (same iMac), there were still file associations left from the 4.0 version. Took me awhile to figure out how to get rid of them and use the 3.0 file associations.
 
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