Andrew@Parallels
Parallels Team
@Russell Sharpe, @YutakaG - your cases looks like software/hardware specific, I submitted your requests to support, please post here once the issue is fixed.
Coherence Mode in PD7 with OS X 10.8 does not work
- Thread starter NeeravU
- Start date
It there any fixing information here? Sorry I can't find them.
Again I tried uninstall Parallels Tools completely as http://kb.parallels.com/8969.
Uninnstall, Remove folders, registries, empty temp folders, empty trash, shutdown, reboot, then install again.
But nothing changed. It's not fixed.
MassimilianoF
Bit poster
Hi Andrew,
in coherence mode when using cmd-tab I have strange behaviors.
After cycling to another windows window/app the windows start menu open and if I click anywhere in the area of the window/app which is now in foreground the windows window/app in background come to foreground.
Please note it does happen only when cycling from a windows window/app to another windows window/app. If I cycle from mac window/app to windows window/app or viceversa the behavior is ok.
The ID of the problem is 23480232
Thanks for your support.
Max
in coherence mode when using cmd-tab I have strange behaviors.
After cycling to another windows window/app the windows start menu open and if I click anywhere in the area of the window/app which is now in foreground the windows window/app in background come to foreground.
Please note it does happen only when cycling from a windows window/app to another windows window/app. If I cycle from mac window/app to windows window/app or viceversa the behavior is ok.
The ID of the problem is 23480232
Thanks for your support.
Max
denpashonen
Member
Pd9
Has this been addressed in PD9? I hate to think Parallels released a new version without fixing this. It renders their best selling feature, Coherence, unusable.
Has this been addressed in PD9? I hate to think Parallels released a new version without fixing this. It renders their best selling feature, Coherence, unusable.
Coherence worked fine with parallels 7 and OSX 10.8.3 and 10.8.4, but since i updated to 10.8.5 the "windows don't come to foreground"-issue is a occurring on my system as well. Cause I'm new to MAC, i didn't backup the system before installing a IMO security-update. In windows it is neither a problem to undo a update or install a version of it before an update. Found out that this is one of the things OSX isn't handier then win.
Is anybody else experiencing the same Problems after updating to 10.8.5 ? New installing of the parallels tools as suggested didn't solve the issue. I will try now to downgrade the OSX via internetrecovery. If this will work and the coherence will work normaly after it, I will post an update about this.
Is anybody else experiencing the same Problems after updating to 10.8.5 ? New installing of the parallels tools as suggested didn't solve the issue. I will try now to downgrade the OSX via internetrecovery. If this will work and the coherence will work normaly after it, I will post an update about this.
denpashonen
Member
If Parallels addressed the bug fix on paid upgrade path only, shame on them. If it's a known bug, I expect fully to have them release a bug fix without having to pony up $50.
Andrew@Parallels
Parallels Team
The changes that are involved with making older software compatible with a new OS release (either Mac or Windows) are significant. Parallels always works hard to support the two most recent versions of our software. As with any business (and even people’s personal finances) we have a finite set of resources. Because we strive for the best compatibility and deepest integration with both Mac and Windows releases, it is simply not feasible to back-port new technologies and functionalities into all of our previous versions, especially since both Apple and Microsoft are releasing significant updates at about the same time. We do not like to see our customers surprised after upgrading either a Mac or Windows OX, and believe that by posting this Service Announcement, out Parallels Desktop 7 customers can be prepared if they do decide to upgrade to the new OS when it is released. There will be no further updates to Parallels Desktop 7 for Mac.
As a PD7 customer, you do not need to purchase a full new license – but you are able to purchase an upgrade key for Parallels Desktop 9.
As a PD7 customer, you do not need to purchase a full new license – but you are able to purchase an upgrade key for Parallels Desktop 9.
denpashonen
Member
I see. So, since I'm a PD8 customer, should I expect bug fix patch/release which will resolve this issue?
denpashonen
Member
I'm glad I searched for answers elsewhere on the forum.
This thread has a user claiming the issue still persists on PD9! http://forum.parallels.com/showthre...p-7/page8&highlight=pd8+coherence+mode+window
This must be a bear of an issue to fix, if it's taking this long. This is a reason for me to switch to Fusion and try them out.
This thread has a user claiming the issue still persists on PD9! http://forum.parallels.com/showthre...p-7/page8&highlight=pd8+coherence+mode+window
This must be a bear of an issue to fix, if it's taking this long. This is a reason for me to switch to Fusion and try them out.
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This problem still exists in PD10 (with Windows 8.1 and OS X 10.9.5). I have reported the problem and it has been escalated to technical (level 2) support. I find it appalling that a huge problem like this can exist for so long and through so many versions of Parallels without it being fixed.
StanislavZ
Hunter
Parallels Desktop 10 update with the fix for this infamous Coherence issue is coming soon.
Please stay tuned and sorry it took so long.
Please stay tuned and sorry it took so long.
This is the solution:
Virtual Machine > Configure > Advanced > Time > Do not sync
It is a time sync issue. Running Windows 7 on Parallels 8.
Solved by a helpful Parallels support person in January 2013 by installing software that enabled her to remotely control and fix it on my computer during an audio call. I was assured it would be fixed in the next update of Parallels 8.
The 22 months that have since passed without a fix shows the level of care and attention this company has for their customers.
Virtual Machine > Configure > Advanced > Time > Do not sync
It is a time sync issue. Running Windows 7 on Parallels 8.
Solved by a helpful Parallels support person in January 2013 by installing software that enabled her to remotely control and fix it on my computer during an audio call. I was assured it would be fixed in the next update of Parallels 8.
The 22 months that have since passed without a fix shows the level of care and attention this company has for their customers.
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[Parallels #1563959] Technical Issue
16 January 2013
Hello John,
Thank you for your time and cooperation during the session.
During the session we have found out that Dynamic Resolution and Coherence were not working because Parallels Tools service crashed soon after starting the virtual machine on time synchronization from Mac.
Disabling time synchronization with Mac OS fixed the issue.
John, I will submit an internal request to our Development team for further investigation.
They will continue the work on the issue to elaborate a fix for it, which should be included in one of the future updates.
You can stay up-to-date on any new information from our Development team by subscribing to our mailing list:
http://www.parallels.com/mailinglists/subscribe/
(newsletters include Parallels product updates news so you know when updates are released exactly and what exact issues are addressed there).
The work on the issue will continue in a separate internal system, this ticket in Support system will be marked as 'pending confirmation by customer'.
In case you have any additional questions, you will be able to re-open the ticket within the next 14 days by replying to this message.
Best regards,
--
Maria Antonova
Technical Support Engineer
Parallels
16 January 2013
Hello John,
Thank you for your time and cooperation during the session.
During the session we have found out that Dynamic Resolution and Coherence were not working because Parallels Tools service crashed soon after starting the virtual machine on time synchronization from Mac.
Disabling time synchronization with Mac OS fixed the issue.
John, I will submit an internal request to our Development team for further investigation.
They will continue the work on the issue to elaborate a fix for it, which should be included in one of the future updates.
You can stay up-to-date on any new information from our Development team by subscribing to our mailing list:
http://www.parallels.com/mailinglists/subscribe/
(newsletters include Parallels product updates news so you know when updates are released exactly and what exact issues are addressed there).
The work on the issue will continue in a separate internal system, this ticket in Support system will be marked as 'pending confirmation by customer'.
In case you have any additional questions, you will be able to re-open the ticket within the next 14 days by replying to this message.
Best regards,
--
Maria Antonova
Technical Support Engineer
Parallels