Cannot activate Parallels Dekstop v11 license on new machine

[Kai-UweS]

Hi there, my Parallels Desktop v11 license will not activate on a new machine. KB123461 did not help (signed out on old machine first).
I want to setup PD 11 on new machine and then upgrade to 14. Please help!

 

[Sathiya@Parallels]

Hi there, my Parallels Desktop v11 license will not activate on a new machine. KB123461 did not help (signed out on old machine first).
I want to setup PD 11 on new machine and then upgrade to 14. Please help!

Hi Kai-UweS. We have reset the license key. Please try to activate now and it should work.

 

[Kai-UweS]

Wow, that was quick! It works. Thanks a million!

 

[Miiichael]

Can you please tell me how to restore the license key for the program?

 

[BhanuL]

@Sathiya@Parallels - Can you please help me too? I have the same problem.

 

[Maria@Parallels]

@Sathiya@Parallels - Can you please help me too? I have the same problem.

Your key has been reset. Please check the issue.