Cannot activate Parallels Dekstop v11 license on new machine

Discussion in 'Installation and Configuration of Parallels Desktop' started by Kai-UweS, Apr 18, 2019.

  1. Kai-UweS

    Kai-UweS Bit poster

    Messages:
    2
    Hi there, my Parallels Desktop v11 license will not activate on a new machine. KB123461 did not help (signed out on old machine first).
    I want to setup PD 11 on new machine and then upgrade to 14. Please help!
     
    Kai-UweS, Apr 18, 2019
    #1
  2. Sathiya@Parallels

    Sathiya@Parallels Guest

    Hi Kai-UweS. We have reset the license key. Please try to activate now and it should work.
     
    Sathiya@Parallels, Apr 18, 2019
    #2
  3. Kai-UweS

    Kai-UweS Bit poster

    Messages:
    2
    Wow, that was quick! It works. Thanks a million! :)
     
    Kai-UweS, Apr 18, 2019
    #3
  4. Miiichael

    Miiichael Bit poster

    Messages:
    6
    Can you please tell me how to restore the license key for the program?
     
    Miiichael, Apr 18, 2019
    #4
  5. BhanuL

    BhanuL Bit poster

    Messages:
    6
    BhanuL, Apr 22, 2019
    #5
  6. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,121
    Your key has been reset. Please check the issue.
     
    Maria@Parallels, Apr 22, 2019
    #6

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