toolbox

Is it safe to delete all (319,000+) files located/ found by the "find duplicates" tool provided by Parallels? Currently, on my machine, the tool claims it can free up 40+ GB of space, yet other similar applications, such as Gemini 2 and Duplicate File Finder Remover, claim only to free up 20+ MB...

Hello! I recently purchased an upgrade to PD and received a toolbox license. I already had Toolbox with another 3 months remaining on the old license. I entered the new key, thinking that the time remaining will just be extended, but instead I now have the old license with 3 months remaining...

Just now I ran Parallels (latest) Toolbox's Disk Clean on my Mac but it appeared not to live up to its promise. Despite its initial and scanned estimates of ~10 to 11 GB being free-able, according to Get Info of Mac's Finder, free disk space was unchanged. Is there an explanation for this? In...

Ist die ältere Toolbox als Dauerlizenz noch kompatibel mit Parallels Desktop 16? VG, Achim

I just upgraded to MacOS Big Sur. I've never used the Screen Resolution tool before the upgrade so I can't say if it worked previously. I thought I'd give it a try to manage my resolution on three monitors. When I click the icon, nothing happens. No application launches, nothing! No errors...

I have a 2019 MacMini i7 with 64GB memory 5700XT eGPU 32" 4K Monitor Parallels 16 with 16GB of memory Reinstalled Parallels Toolbox about 5 times, version 4.0.1 3347 Cannot find the "Video" option in Actions/Configure/Options, but I have the Graphics set to Auto or 512GB...warns me 2GB will slow...

To save space, I removed Parallels Toolbox and now want to reactivate it. I selected and ran "reinstall tools" but could not find a way to run the program. I then searched for and ran the exe file, which asked me for my key. When I entered it (copy & pasted from my registered products), I got...

I've just used Toolbox to hide some menubar icons. There seems to be no instruction to bring them back. It says "just a click" but I have no idea where to click and all the clicking I've done has not brought them back. Any help here for that/

Hello, I recently purchased your Toolbox product and have been using it to pull audio/video from Youtube, and up until today it had absolutely no faults whatsoever. Today however it's started telling me there's no audio found in the file on Every Youtube link I try in it (not just 1 in...

I have a problem downloading audio files from YouTube, a very often error message appears: A network error has occurred.

After upgrading to Mac Catalina, when I tried to activate "Disable Camera" it asked me for an admin password, then said I need to restart the computer. When the computer restarted, a message popped up that says: "!DisableCameraDAL.plugin" can't be opened because Apple cannot check it for...

I noticed the 2 Safari Extensions that were installed via the latest Parallels Toolbox update, but I wasn't sure if they should be installed as they were lacking with any information that they belonged to Toolbox. See attached screenshots of the extensions. Are these legitimate Parallels...

It constantly tries to auto install have to catch and stop it every time. Is there any way to permanently prevent this from trying to install?

I own a license for Toolbox 12. Recently the software upgraded automatically to version 13. I now get an error message that my license key is invalid for this version of Toolbox. It provides an option to downgrade, but that link doesn't work. I sent technical data from within Toolbox. Data...

I'm running Parallels Desktop 13.1.0 under macOS High Sierra Version 10.13.1 and even after reinstalling Parallels Tools, it's icon is missing from my toolbar. Can anyone suggest how to get it back?

I just bought two new licences for Parallels Desktop 13. I installed this on two of my Macs, putting in the licence for each. On the first Mac, it told me that my purchase includes a licence for Parallels Toolbox, and I duly installed that. On the other Mac I did the same thing, but for some...

As example I can use the Countdown-timer, but when I want to use a shortcut for finding duplicates and use the shortcut I see the message: "To use this tool, you must have a subscription to Parallels Toolbox or Parallels Desktop for Mac." (see in Screenshot). What should I do? Best Regards Firas...