subscription

Hi, I would like to know the difference between Permanent licenses and subscriptions. I have an active permanet licence with an expired subscrption. 1st questions: Is there any fee to be paid yearly for the licence or it should be paid just once, at the time I bought it? 2nd question: How may...

I recently discontinued my subscription: I am not absolutely sure if it should be still active, however, in my account it is shown as being active. However, I only see Parallels Desktop 12 for Mac. Even if my subscription is already terminated, I would expect the last version that I paid for (by...

Hi there! I'm getting issues where I click to renew the license, but it fails after I click on: "Review Payment Options & Renew Subscription." This is what shows up: Thank you for any assistance!

i just purchased an upgrade instead of the full subscription, since the purchase is still new, is there any way to get a refund?

Hello, I wanted to try parallels so I downloaded it from Appstore and instantly turned off the automaticall subscription renewal.. I expected it to work for 14 days and then stop.. Now its almost 3 weeks and it still works, although it says my license expired (see incl. pic). I really don't...

It's saying I only have 5 days left in the grace period and then I get Toolbox shut down. How can I rectify this? Bill

Can I cancel the subscription anytime and only have paid for however many months I had it for? So essentially, if I bought the 1 year subscription for $7 a month, and I cancel it 3 months later, would I end up paying only $21? And I wouldn't be charged at all afterwards? Just wanna make sure so...

I cancelled my subscription some months ago. But now I need the software again, and renewed my subscription payment details. But all the interface says, is that the subscription payment has been updated. I am not able to use the software. What to do?

Hi my name is Brian and I am a new hire at my company. We have a subscription for a year but the person whose name under that subscription has left the company. How can I contact support to get assistance with this? I have the invoice and reference number for the order if that is enough to proof.

I currently have a parallels 13 education one time purchase version. As I need support for the new macOS I want to upgrade. There is the option to get a Pro version subscription plan for 50% off. My question is what will I be charged when the license is due renewal in a year. Will it be the...

I have a previous for Parallels 8 registered to my account, and I wanted to upgrade to Parallels 15 According to the upgrade pricing (https://www.parallels.com/uk/products/desktop/buypd8/?upg), I can upgrade for cheaper than buying a new license My question is: is that pricing fixed? Meaning...

Got a message that Parallels toolbox expired. But, I have a permanent license, so this is a mistake. How do I get this resolved Support?

I personally feel that subscription model is a good move for Parallels Desktop team. But looking at the price point of the subscription, the whole notion of subscription came crumbling down. Its cost USD99.99 to purchase a perm license and you own it until end of support. Its takes USD6.66 per...

Hello, I wanted to buy 1 Year subscription. I don't know where to buy this one. can anyone guide me or give me steps that i follow. Thanks in advance if you help me in this.

hi there, my mac had to have a new logic board installed. As a result, access to parallels was lost. When I tried to re-activate my subscription I first got the message that the subscription belongs on another mac. When I selected the Activate button (as the Parallels help post instructed to...

I am stuck in a loop. I got an email saying subscription payment is coming July 2, but when I go to the Dashboard it says my subscription expired in 2015. So I can't cancel it. Also, I can't make a trouble ticket (apparently a subscription is needed). I am not on twitter or Facebook...

I have a standalone license for Parallels 12. The price shown to upgrade to the subscription option is $49.99 US. Will the price remain $49.99 per year or will it be $99.99 per year after the first year? Thanks for your help.

Hi, I already paid the 80$ subscription but now when I lunche I got the screen showing me that I must buy it again to use parallel. I don't understand, can someone help me.

Hi I have a Parallels Desktop for Mac Pro Edition 1 year subscription (1 licence). I have two Mac computers, can I use the same subscription on these two MacBooks, by signing out from 1 Mac computer, and use Parallels Desktop for Mac from the other Mac Computer? I will not be using the Mac...

Hi, I have two license keys registered, but need to remove the one assigned to an old computer which I do not have an access to anymore. Both are registered under my same Parallels account. How to proceed, please? My account is now in the status "Grace period", I want to renew the license for...