customer support

Hello, I need urgent customer service assistance with my Parallels for Mac Pro subscription. I purchased a Parallels for Mac Pro license earlier this year, but the license appears to have been disassociated from my account. I now need to activate it again urgently, or I will lose access to my...

Hello everyone, I'm trying to cancel my subscription for Parallels desktop on Mac but as of January I have stopped using Mac. The issue now becomes trying to cancel my subscription since there is absolutely no customer support email that I can find and for some reason, the email that I used to...

I accidentally bought the upgrade for MAC standard edition when I was intending to buy the full edition not just the upgrade. i just need a complete refund so I can purchase the right product. I have put in an email refund request and try to contact over the phone, but I cannot get a response...

Hello, I have not used my Parallels Desktop for Mac subscription in over a year. Last year (2024) I went back and forth trying to cancel my auto-renewal. They wouldn't give me a refund last year but I know I at least canceled my subscription so I wouldn't be charged again this year (2025). Well...

Hey there, Since you guys make it nearly impossible to talk to someone or request a refund without knowing the email address of the account, I'm posting here! I cancelled this subscription several months ago, and it recently started billing me again. The problem is, I don't have the email...