cancel subscription

There are hundreds of posts on this forum from people trying to cancel their subscriptions without getting a response. You have made it virtually impossible to cancel a subscription.

Hello support, I tried to cancel auto renewal several times but cancel subscription does not work!! please cancel all auto renewal for all my subscriptions! Thanks

Hi! I can't see my subscription and can't cancel. How can i fix this issue?

Hi, I am a user of Parallels and ive just recently re subscribed, but it doesn't show on my account and when I try to restore my purchases that section doesnt do anything. Further my reference number is 529374000. Please help, either cancel my subscription or atleast show the fact that I have an...

Hi there I have tried numerous times but have been unable to cancel / turn off auto-renew for my Parallels subscription. I am unable to view or manage my subscription in My Parallels but received a charge email for a 1 year subscription to Parallels Desktop for Mac Pro Edition. Please could I...

Hello everyone, I'm trying to cancel my subscription for Parallels desktop on Mac but as of January I have stopped using Mac. The issue now becomes trying to cancel my subscription since there is absolutely no customer support email that I can find and for some reason, the email that I used to...

I want to cancel my sub, as we are going to get one from the company. But I cannot seem to find my parallels products. When im trying to restore purchases i cannot seem to find products as well, the button does nothing. Please help.

I am so skin-peelingly frustrated with the Parallels website and unsubscribe options. I received an email saying my subscription will automatically renew. My subscription number is #S45167281. The link in the email takes me to a totally blank page with only two options: My linked paypal which I...

I downloaded Parallels for my macbook and chose the Try for 14 days free option, and cancelled it the next day, but it's requesting payment from me and when I check my subscriptions the expiration date appears as 20.10.2026! I didn't make any payment, and I didn't finish the 14 days and I don't...

Hello, I'd like to cancel the automatic renewal of my Parallels Desktop for Mac Pro Edition (1 Year) subscription. Reference num: 485908295 According to the message I received, my subscription will renew automatically on 22/11/2025 for €119.99/year. I'd like to ensure it does not renew and...

I'm trying to end my subscription of Parallels for Mac. I have tried with Google Chrome and Apple Safari, but the it directs me to a survey that never loads. I have managed to fill out the survey by using Firefox, but my subscription is still marked as active and with a renewal date of...

So, I had a bought parallels for Mac a little over a year. I was charged the renewal fee recently, but my Apple Card denied the charge since it did not recognize it. Now I keep getting period charges to my card trying to renew my subscription, but none of them get through. I don't want the...

Hello! I am trying to cancel my subscription (No. 513091404), but the "View My Parallels Products" option on my account dashboard is completely grayed out, so I cannot view my subscription or disable auto-renew on the subscription. Any help is appreciated, please and thank you!

Hi, I am having issues with cancelling my subscription. It is coming to auto renewal but I have no idea what email address it's linked to and I no longer have the Mac that it was registered to. Please help!

Hello, my subscription will automatically renew in a few days, but I no longer wish to continue using Parallels. I can't deactivate it with the tutorial in this forum, as it says my product is registered under another account. I received an email saying it will be activated automatically and I...

As title states, I received an email about auto renewal on June 9th. I don't have Parallels installed on any current computer. When I log in to the account I do not see any active products to cancel. I need assistance with this and cannot come up with any way to submit a help ticket or talk to a...

Hello, I need help to cancel my subscription - I am logged in on my Mac with the key but when I try to manage my subscription and log in online with the same account that I can see the key is linked to on my Mac, it tells me that the key is linked to another account. The email address it tells...

Hello, About a year ago, I purchased a 1-year subscription to Parallels. Over the past few months, I've stopped using the service and was under the impression that the subscription would expire after the initial term. However, I just noticed that I was automatically charged for another year...

Hello, I have not used my Parallels Desktop for Mac subscription in over a year. Last year (2024) I went back and forth trying to cancel my auto-renewal. They wouldn't give me a refund last year but I know I at least canceled my subscription so I wouldn't be charged again this year (2025). Well...

Hi, I've been trying to cancel my subscription to parallels but I'm having difficulty stopping it. I haven't used parallels in many months even though I've been subscribed a few years in a row now. A few hours ago it automatically renewed and my account was charged. Could someone please help me...