activation error

Hi Support, I've renewed my licenses in the past week ready for the expiry, but I cannot active my license. I only get this message: "Unable to perform the operation. The license server rejects it." Now I am without a production versin of Windows. I've had several licenses and this one since...

I have purchased 7 perpetual Parallels Desktop for Mac licenses over the years for versions 6, 9, 10, 12, 13, 16, and 19. All licenses are properly registered and visible in my Parallels account. I now need to activate an older Parallels version on an older MacBook, but versions 6, 9, 10, 12...

I just re-activated the upgrade license and got the confirmation email. But when I try to activate it with the desktop, it said my activation key is already expired. I've tried to activate with my previous permanent license (v.14) first but no luck.

Hi Parallels Support, I am facing like a few others where a number of my subscription license keys have reached the activation limit. Are you able to reset the limit to allow me to use it further ?? Appreciate your help. Daniel

Hi! My mac needed a motherboard fix after failing, and now I'm trying to activete parallels standard after it has been completely emptied and reinstalled. My user is the same as before, but after installation Parallels will not ask for moving the license to this install and throws an error for...

Dear all, there are already at least 2 similar threads with the same topic but without any solution so far. I just completely reinstalled my iMac mid2011 from scratch (after reformatting the drives). I used the latest OSX supported for that model which is 10.13.6 High Sierra (where Parallels 11...

Hello, We recently created a new VM and installed a copy of Windows 10 from Parallels during the creation process. We legally purchased a license key, but when entering it, we get the error: The product key you entered didn't work. Check the product key and try again, or enter a different one...

Hi, when I want to activate my Parallels 17 it shows that "you have entered an upgrade key. Please confirm it with a key from the previous edition". I have no idea why it's an upgrade key since this is the first time I buy your product. I need some help, please.

Hi I got a new Mac and transferred all my data with the migration assistant. If I open up parallels it says that my license is used. If I then klick "activate on this Mac" I get the response, that the product license cannot be confirmed and that I reached the maximum amount of activations for...

Hello, I have a current (perpetual) v15 license, but Parallels Toolbox complains that my subscription has expired. I've removed and reinstalled Toolbox a number of times to no avail. I've entered my v15 activation key and I get the message "your product license has expired". Parallels Desktop...