account access

Hi Support, for some reason, a former colleague set up the Parallels Desktop for Mac Pro Edition (1 year) license to his personal email address. Both the colleague and his email are no longer accessible. Since our company has an existing Parallels account, it would be helpful to transfer the...

My old university deleted the E-mail that I used for my Parallels account and since I have lost access to the old email, which starts with alha0007@ I cannot use parallels. There is no way to recover the email address so I am not able to update my license to the correct new email, which is the...

I had an activation key linked to an account that I can no longer access because the mail I used is now deactivated. Is there a way to access my account another way or do I have to spend another $100?

hi, I bought Parallel Desktop back in 2014/2015 but i lost the license and details because my email account which was used to create parallel desktop account and purchase was deactivated. How do i recover my account and change it to a new email id? Thanks

Hello, I bought a Parallels Desktop 17 license on Monday. The second I hit the "activate" button I realized I had a typo in the E-Mailaddress of my account. Obviosly I wanted to correct the Mailaddress in the Account-Settings... problem here is, for that I need to verify my log in by clicking...

Hello. I am using Parallels for the first time on a new system and windows will not allow me to log in. I am not sure what you need so I am going to give you as much information as I can. HARDWARE: Brand new Mac mini (2018) 3GHz intel Core i5 8GB memory SOFTWARE: I have a install of macOS...