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  1. A

    The price of my subscription has shot up 25%

    Hi @willmow , if you have used any coupon codes during the purchase, it might not be applicable for the renewal .
  2. A

    reinstall Windows on a new MacBook Air

    Hi @Harco , we are glad that your issue is resolved. Please reach us anytime for further assistance.
  3. A

    Delete Path from Virtual Machines Folder?

    Hi @Claus2 , can you please let us know the reason why you would like to delete the path?
  4. A

    reinstall Windows on a new MacBook Air

    Hi @Harco , please download the correct iso file from Microsoft and then try following the steps suggested in the article and check if that works.
  5. A

    High Sierra, Windows 10 Coherence Not Working

    Hi @AnitaB1 , if you have contacted us, can you please share the ticket number with us.
  6. A

    Difference between PD for Mac SUBSCRIPTION and PERMANENT LICENCE?

    Hi @willmow , please follow the steps suggested in the article and check if that works.
  7. A

    Multi-monitor maximized windows

    Hi @MilesM2 , please try Actions > Reinstall Parallels tools and check if that works.
  8. A

    Windows Automatic Login still has Sign In Button

    Hi @RogerH6 , thank you for taking your time and sharing this with us.
  9. A

    Issues in Mojave VM with Parallels Desktop 14 for Mac

    Hi @BillP4 , please follow the steps suggested in the article and check if that works.
  10. A

    Virtualize Mac running High Sierra?

    Hi @ChrisR13 , migration using Parallels Desktop for mac can be done only from Windows machines as of now. However you share your suggestions here .
  11. A

    Files in Winebottler environment all wear the red ||-symbol

    Hi @ChristophK2 , please help us with Technical report ID after reproducing the issue, we will check and help you out.
  12. A

    Mount External Thunderbolt Drive in El Capitan VM?

    Hi @P.R , please try Actions > Reinstall Parallels tools and check if that works.
  13. A

    High CPU usage on Mac, low CPU in Windows

    Hi @FilippoG1 , please follow the steps suggested in this article and check if that works.
  14. A

    Files in Winebottler environment all wear the red ||-symbol

    Hi @ChristophK2 , the two red lines comes when the applications are installed inside the virtual machine . Even if you launch it from mac OS , you will be getting that Parallels icon.
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    2018 Black Friday Special order gave me PRO when I ordered STANDARD

    Hi @calvinc1 , we can see that you have got the refund for the purchase you have made for Pro edition upgrade and purchased standard edition. Please let us know if you have any questions.
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    Problem with Smart Guard / Snapshots

    Hi @JakePratt , please try Actions > Reinstall Parallels tools and check if that works.
  17. A

    PVM file size keeps mushrooming every time I open it.

    Hi @P.R , please follow the steps suggested in the article and let us know if that works.
  18. A

    Virtualize Mac running High Sierra?

    Hi ChrisR13 , are you trying to migrate an existing mac to a virtual machine?
  19. A

    Upgrading without previous version installed

    Hi @MattJ3 , are you looking to use upgrade to version 14 on one mac and Parallels Desktop 12 on another mac?
  20. A

    How to upgrade to Windows 64 bit

    Hi @DonaldM1 , we will try performing it from our end and will let you know about the results.
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