Activation limit and can't access web portal

J

JulianD2

Bit poster
This is a new account given I can't log into one with licence.

Purchased new Mac and sold old one. Licence for this account says it's reached it activation limit and no longer be used to activate new products. Not receiving unrecognised web browser email for account access.
 
JulianD2 said:
This is a new account given I can't log into one with licence.

Purchased new Mac and sold old one. Licence for this account says it's reached it activation limit and no longer be used to activate new products. Not receiving unrecognised web browser email for account access.
Click to expand...
Hello,
We have reset your license key. Kindly try activating your Parallels Desktop 17 again.
Thank you.
 
DavidC130 said:
@Avinash Bundhoo

do you have an idea?
Click to expand...
Hello David,

Please note that the hardware limit that we had reset was for your license under the account d***.c****@id**.de

As per the screenshot you provided, you are trying to log into Parallels using the account d***.f****@id**.de . Please note that this account does not have any license assigned.

Please login to Parallels Desktop using the email d***.c****@id**.de to use your Parallels Desktop 11 license.

If you have any other license, we have sent you a private message, please check and provide the invoice or license key that you are using.

Thanks
 
Hello Support, my activation limit has also been reached.
Can you please reset the key?
Thank you and best regards
 
Hello,
I have a same issue.
I did migration and can't activate cause of activation limit.
Could you please reset the key?
6J9***-******-******-******-J*****
Thanks
Best regards
 
Hello Support, my activation limit has also been reached.
Can you please reset the key?
Thank you and best regards
 
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