Activation limit and can't access web portal

DavidC130 said:
@Adeboye Adeotan

Thanks that has worked and now that we have a full licence would it be possiblöe to get some full support installing the VM

I am having lots of issues regarding this issue
Click to expand...

Hello David,

Thank you for your feedback.

In order to obtain phone/chat support, kindly follow the below steps:
1. Sign in to your Parallels account using the link: https://my.myparallels.com/login
Make sure your Parallels Desktop license is registered.
2. Go to the Support page. ( https://my.parallels.com/support/ )
3. Select your product and the category of your question.
Enter a short issue description or key words into the search box.
4. If you don't find the solution you are looking for, click "Request Support" and proceed to the Support contact options.
Kindly refer to this article for more information: https://kb.parallels.com/6571
Thank you.
 
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