Siemens JT2Go shows completely black 3D viewport

[karitch]

The app is this: Siemens JT2Go Desktop which was downloaded from Microsoft Store.
The issue is simple: the viewport or windows where you should view the 3D model is completely black.
The computer is Apple Silicon M4.
Parallels Desktop 26 for Mac Standard Edition 26.2.1 57371 with default settings.

 

[karitch]

Still reproducible in Parallels Desktop Version 26.2.2 (57373).

 

[karitch]

Still reproducible in Version 26.3.0 (57392).

 

[Adarsh Jeetun]

The app is this: Siemens JT2Go Desktop which was downloaded from Microsoft Store.
The issue is simple: the viewport or windows where you should view the 3D model is completely black.
The computer is Apple Silicon M4.
Parallels Desktop 26 for Mac Standard Edition 26.2.1 57371 with default settings.
View attachment 24118

Hello,
We have created ticket #56***58 to assist you further.
Kindly check your mailbox for further instructions.
Thank you!

 

[karitch]

Still reproducible in Version 26.3.2 (57398)

 

[Adarsh Jeetun]

Still reproducible in Version 26.3.2 (57398)

Hello @karitch ,
We will be contacting you via ticket #57***34 for further assistance.
Thank you!