Refund request

Will I get any attention?

 

Hello, I am trying to cancel my subscription as I no longer use the software. Would I be able to request a refund here?

 

question! how to cancel the one year subscription, I just pay it, but it is not worked well my game. I want to apply refund

 

I have had parallels last year and was not aware it had been set up to automatically renew.
I no longer have use for parallels so I would like to request a refund.

Order no: 520117545

 

I made 2 tickets already to ask a refund. The support team did refund my last wrong purchase. But now I made new one with the right product, which is:
Parallels Desktop for Mac Pro Edition

But I am unsatisified with it and I made 2 tickets already, with no respond yet:

523539242

Please take care of this!

 

i was charged for a subscription that i did not purchase. i put in for a refund request several days ago (using the chatbot) and have not heard anything back about the refund. id like to know why i was charged when i havent had an active sub in some time. if i dont hear something back by monday i guess ill have to file a charge back with my cc company. here is my cleverbridge reference number: 520132869. whats really strange is this sub doesnt even show in the portal for my account. i have mfa turned on.

thanks!

 

I bought Parallels Desktop Pro and not satisfied with performance for a game. I wrote support 2 times!

Support contacted me for my refund request, asking for further confirmation which I did the same day. NO REFUND INITIATED YET. I can see if refund has been initiated since then, and I can see my card has not been recieved any refund INITIATION (and I can see that tho).

WHy am I not been refunded yet? Why support has not resolved this and not replying to my confrimation since they asked me?

Please resolve this!

523539242

I want this get resolved!

 

im thinking they had a breach or something. theres no reason i should have been charged in the first place. i didnt have auto renew set and when i go into my account i dont even show the new subscription yet my card was charged. ive now sent 4 unanswered requests for refunds. today im filing a charge back and will never use their products again. terrible service.

 

ive provided this using the support bot three times. i also put this in two other threads.

here it is again: cleverbridge ref# 520132869
Invoice date: Dec 3, 2025
Invoice number: BKD-73656044963

id like to understand why i was charged to begin with. i had auto renew turned off for my account so i should of never been charged to begin with.