Cannot move license to new computer: Activation limit reached

Discussion in 'Licensing and Activation' started by BeniaminoC, Aug 6, 2025.

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  1. BeniaminoC

    BeniaminoC Bit poster

    Messages:
    1
    Hi,
    I am trying to install my perpetual key on a new Mac, but I get following error message: "This license has reached its activation limit and can no longer be used to activate new product copies".
    It used to be that it would prompt to deactivate key on old machine and move it to new one. This option is not showing anymore. Can someone from Support reset count please ?
     
    BeniaminoC, Aug 6, 2025
    #1
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    796
    Hello Beniamino,

    Thank you for reaching out.

    We have reset the activation limit for your Parallels Desktop 18 license key.

    Please retry and let us know the result.

    Thanks
     
    Avinash Bundhoo, Aug 6, 2025
    #2

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