License has reached Limit

E

Edu3

Bit poster
Hi, I tried to install Parallels on my new M1 Mac. Previously I had it on an Intel Mac. I tried to follow the instructions on your site, but unfortunately it did not work. Can you reset the license so that I can use it on this Mac? I would be very grateful for an answer.

Error: "This license has reached the activation limit and can no longer be used to activate new product copies."
 
Edu3 said:
Hi, I tried to install Parallels on my new M1 Mac. Previously I had it on an Intel Mac. I tried to follow the instructions on your site, but unfortunately it did not work. Can you reset the license so that I can use it on this Mac? I would be very grateful for an answer.

Error: "This license has reached the activation limit and can no longer be used to activate new product copies."
Click to expand...
Hello,

Thank you for reaching out.

We have reset the activation limit for your license. Please retry the operation and let us know the result.

Thanks
 
Hello Avinash,
I'm facing the same issue for 3 the subscription keys, are you able to help to reset the activation limit as well. Appreciate your help
 
RC@HK said:
Hello Avinash,
I'm facing the same issue for 3 the subscription keys, are you able to help to reset the activation limit as well. Appreciate your help
Click to expand...
Hello,

Since you have multiple key, please provide the license keys.

We have sent you a private message to request for additional information to proceed further with your request.

Thanks
 
Hello, when trying to activate a license on new mac, the message "The maximum number of activations has been reached for this license. It can no longer be used to activate new copies of the product." tell me please how to reset the count activations?
 
Aleksandr48 said:
Hello, when trying to activate a license on new mac, the message "The maximum number of activations has been reached for this license. It can no longer be used to activate new copies of the product." tell me please how to reset the count activations?
Click to expand...
Hello,

Thanks for reaching out.

Please note that we have reset the activation limit for your license key ******-V8XBMY.

Please try to activate Parallels Desktop using the key again.

Thanks
 
Hey Avinash. I've just tried to move my old iMac to a new iMac. The old iMac had Catalina and v14 but I've updated to Big Sur and tried to use my v16 license key. I'm unable to activate my Mac v16 because of the activation limit. I think that the old machine that had v16 has long been reformatted. Are you able to reset the activation limit for my v16?
 
Hi, I installed Parallels on my new 2017 MacBook air 13inch. Previously I had installed parallel onto my 2017 MacBook air 16 inch first. I tried to follow the instructions on your site, but unfortunately it did not work. Can you reset the license so that I can use it on this Mac? It would be so greatly appreciated.
 
Norman5 said:
Hey Avinash. I've just tried to move my old iMac to a new iMac. The old iMac had Catalina and v14 but I've updated to Big Sur and tried to use my v16 license key. I'm unable to activate my Mac v16 because of the activation limit. I think that the old machine that had v16 has long been reformatted. Are you able to reset the activation limit for my v16?
Click to expand...
Hello @Norman5
We made some changes on our side.
Please try to activate it again.
Regards,
 
FranklinS2 said:
Hi, I installed Parallels on my new 2017 MacBook air 13inch. Previously I had installed parallel onto my 2017 MacBook air 16 inch first. I tried to follow the instructions on your site, but unfortunately it did not work. Can you reset the license so that I can use it on this Mac? It would be so greatly appreciated.
Click to expand...

Hello @FranklinS2
We made some changes on our side.
Please try to activate it again.
Regards,
 
I have the same problem. When the Mac mini failed and was replaced, the message 'This licence has reached its activation limit. You will not be able to activate new products with this licence in the future.' and I can no longer activate it. The licence key is ******-T6AGAS.
 
SeijiM said:
I have the same problem. When the Mac mini failed and was replaced, the message 'This licence has reached its activation limit. You will not be able to activate new products with this licence in the future.' and I can no longer activate it. The licence key is ******-T6AGAS.
Click to expand...
Hello @SeijiM
We made some changes on our side.
Please try to activate it again.
Regards,
 
RC@HK said:
Hello Avinash,
I'm facing the same issue for 3 the subscription keys, are you able to help to reset the activation limit as well. Appreciate your help
Click to expand...
Hello,

Thank you for reaching out.

Please note that we have reset the activation limit for the 3 license keys that you provided privately.

Let us know if you have any further issues while activating.

Thanks
 
FranklinS2 said:
Hi, I installed Parallels on my new 2017 MacBook air 13inch. Previously I had installed parallel onto my 2017 MacBook air 16 inch first. I tried to follow the instructions on your site, but unfortunately it did not work. Can you reset the license so that I can use it on this Mac? It would be so greatly appreciated.
Click to expand...
Hello,

Thank. you for reaching out.

Please note that we have reset the activation limit for your license key.

Please retry and let us know if you have any further issues.

Thanks
 
I have the same issue. I am sure that since buying the software couple of years ago (v17), I have only activated it on 2 different Mac both of which I am no longer using.

This support page suggests that I can use my perpetual license up to 5 computers. https://kb.parallels.com/en/124042 see this part:
"You may have up to five licenses for the Software which would allow You to install a single copy of the Software on up to five computing devices"

Can you also please reset my license? Thanks.
 
BoraO said:
I have the same issue. I am sure that since buying the software couple of years ago (v17), I have only activated it on 2 different Mac both of which I am no longer using.

This support page suggests that I can use my perpetual license up to 5 computers. https://kb.parallels.com/en/124042 see this part:
"You may have up to five licenses for the Software which would allow You to install a single copy of the Software on up to five computing devices"

Can you also please reset my license? Thanks.
Click to expand...
Hello,

Thank you for reaching out.

Please note that we have reset the activation limit for your license ******-5M3NYV
Please note that each license allows You to install and use one copy of the Software on a single computing device.

Thanks
 
I have a new Mac Book Pro M4
I cannot move the license of my old Mac Book to the new one.
I read the information to this problem on your web site. Does not help
Need support
Thanks
 
Thank you for your help. On a separate note, if I may, I typically prefer perpetual licenses over annual subscriptions and update the software every 2-3 years when new features are introduced. Specifically for v21 Standard Edition, I would greatly appreciate it if the maximum VVM RAM were increased to 16GB from the current 8GB, as this would significantly prompt me (and likely many other license holders) to upgrade. Cheers.
 
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