Cancel subscription

Hi, I am charged by CBA PARALLELS 492212224545 DE on 7th July 2021 and I want a refund since I am no longer using it, I tried logging in with my email that I used for parallels account but it doesn't show any current subscriptions and there's no way I can find any thing to cancel. Hence, Im not sure why am I charged.
 
VivianG said:
Hi, I am charged by CBA PARALLELS 492212224545 DE on 7th July 2021 and I want a refund since I am no longer using it, I tried logging in with my email that I used for parallels account but it doesn't show any current subscriptions and there's no way I can find any thing to cancel. Hence, Im not sure why am I charged.
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my reference number is 229870204
 
VivianG said:
Hi, I am charged by CBA PARALLELS 492212224545 DE on 7th July 2021 and I want a refund since I am no longer using it, I tried logging in with my email that I used for parallels account but it doesn't show any current subscriptions and there's no way I can find any thing to cancel. Hence, Im not sure why am I charged.
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sorry I mean my reference number is 282416706
 
Hi, I would like to get a refund and cancel my subscription that was charged today August 21, 2021. I never requested to have auto-renewal, my reference number is 289894321 thank you.
 
hi I am being charged and accidentally purchased this need a refund but find it incredibly difficult to get to any customer support platform....


QUOTE="ArieK, post: 818837, member: 6658188"]Hi,
I continue being charged for the product I do not longer use.
Please cancel future charges and refund the last one.
Thank you.
Arie Klebaner[/QUOTE]
 
Poleth said:
Hi, I would like to get a refund and cancel my subscription that was charged today August 21, 2021. I never requested to have auto-renewal, my reference number is 289894321 thank you.
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Hi, we are sorry for the delay in response.
Your order has been refunded, you will receive funds during the next 5-7 days.
Please let us know if you have any additional questions. Thanks
 
KarisaL said:
hi I am being charged and accidentally purchased this need a refund but find it incredibly difficult to get to any customer support platform....


QUOTE="ArieK, post: 818837, member: 6658188"]Hi,
I continue being charged for the product I do not longer use.
Please cancel future charges and refund the last one.
Thank you.
Arie Klebaner
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Hi, please provide the reference number from your invoice copy to check and assist you. Thanks.
 
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Hello, I would like to get a refund and cancel my subscription that was charged today September 5, 2021. I never requested to have auto-renewal, my reference number is 292462205.
Thank you.
 
DebD2 said:
Hello, I would like to get a refund and cancel my subscription that was charged today September 5, 2021. I never requested to have auto-renewal, my reference number is 292462205.
Thank you.
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Hello, we have refunded your auto-renewal of the Parallels Desktop. The amount will reflect in your account in 5 to 7 Business days. Thanks!
 
I am also trying to cancel a subscription, I do not have a subscriptionn number as the $79.99 charges to the company card began in Nov 2016.
 
CiaraC said:
I am also trying to cancel a subscription, I do not have a subscriptionn number as the $79.99 charges to the company card began in Nov 2016.
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Hello @CiaraC, Please reply in a personal message with your email address that was used at the time of purchase, so we can assist you further with the refund. Thank you.
 
lucasj1 said:
I would like to cancel Parallels because I dont non longer use it
thanks
lucas
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Hello @lucasj1, Please reply in the personal message with the order reference number or the email address that was used at the time of purchase, so we can assist you further with the refund.
 
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