Cancel subscription

I have purchased Parallels Desktop for Mac Standard (1 Year) on subscription per month billed for 12 months for Rs7048.47 on 9.10.21 now I want to cancel the subscription & get back the balance amount for unsed period. my order cleverbridge reference number 298007427. please guide how to cancel the subscription & get the balance money back.
 
OPDORAYA1 said:
I have purchased Parallels Desktop for Mac Standard (1 Year) on subscription per month billed for 12 months for Rs7048.47 on 9.10.21 now I want to cancel the subscription & get back the balance amount for unsed period. my order cleverbridge reference number 298007427. please guide how to cancel the subscription & get the balance money back.
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Hello, as per Parallels refund policy within 30 days of your product download purchase, you may request a full refund, for any reason. Please visit https://kb.parallels.com/123877 for knowing more. Unfortunately we won't be able to refund for your subscription as it has already crossed 30days. Thanks, Parallels Team.
 
No longer require Parallels, but the cancel subscription process is impossible. There are no options to turn off auto-renew. Using Safari on iOS
 

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PaulR12 said:
No longer require Parallels, but the cancel subscription process is impossible. There are no options to turn off auto-renew. Using Safari on iOS
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Hi, as per the screenshot you are having Parallels Desktop l16 permanent license which is for life time and there is no way to unsubscribe it. If you are not willing to use Parallels Desktop any more you can simply uninstall it by following https://kb.parallels.com/en/124255. If you want to delete your Parallels account please follow https://kb.parallels.com/124513.
 
Dear Parallels support, my card was charged even I have Auto Renewal off. I wish to cancel the subscription and have the CC details removed from my account but am unable to do this as there is no option to cancel the subs or remove CC. I could not find any support email from your website. The phone contact is also useless as it pointed to the website for support information when I tried to call the Australian number. Please advise how I could obtain the refund for the unauthorised charge and also to cancel my subscription.
 

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HaP3 said:
Dear Parallels support, my card was charged even I have Auto Renewal off. I wish to cancel the subscription and have the CC details removed from my account but am unable to do this as there is no option to cancel the subs or remove CC. I could not find any support email from your website. The phone contact is also useless as it pointed to the website for support information when I tried to call the Australian number. Please advise how I could obtain the refund for the unauthorised charge and also to cancel my subscription.
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Hello, Please provide the order reference number or the email address, so that we can assist you with the refund. Thanks, Parallels Team.
 
PierreB8 said:
Good morning

I request a refund for debit ref 002154722466. I have not made this purchase.

PB
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Hello, we have deleted your previous message as it contains your personal details. We have sent you a private message. Please help us with your registered email address over there.
 
hi I started a 14 day free trial but this program isn't useful to me how do I cancel this from renewing itself after 14 days?
 
Parallels User said:
hi I started a 14 day free trial but this program isn't useful to me how do I cancel this from renewing itself after 14 days?
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Hello, please be informed that Parallels automatically cancels after the 14-day free trial ended, and you won't be getting charged further. Thanks.
 
I subscribed to Parallels Desktop for Mac Pro Edition on November 5th, but when I confirmed my credit card details, I found that my credit card already had an authorized payment record on October 19th. I checked the records in my account. There is no valid authorization record, and there are no related products. Please help.
Cleverbridge Reference Number 424877512
 
Maria@Parallels said:
Hi, do you have any questions?
If yes, please share with us the details, we will be glad to help.
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hello i have a question , I keep getting charged 57.56 euro but i dont have any money on my card , this has been going on for 2 months straight and i dont have a subscription anymore
 
EmilisO said:
hello i have a question , I keep getting charged 57.56 euro but i dont have any money on my card , this has been going on for 2 months straight and i dont have a subscription anymore
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Hello Emilis,

We were unable to find any subscription linked to your e-mail address.
To enable us look into this, please provide us with the last 4 digits of your card and the date of the last charge attempt.
 
Hello, I need to get my account subscription cancelled ASAP before I get charged fully. Today is the expiration date of the 12 month subscription
 
Hi, I have been charged for the auto-renewal of my product, but I have cancelled and removed this a while ago. Can you arrange for my account to be cancelled and the charge returned?
 
Hello, I was charged for parallels but have not used it in over a year and do not require it any longer. I log in to the account but there are no active subscriptions to cancel. This is the information showing on the transaction, please refund and cancel any auto renewals. Please provide feedback that this is complete. CBA*PARALLELS 151-2289241 IL
 
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