How can I deactivate my Parallels Desktop 10 license

Hi Elihay. Please check our private message.

 

Thanks - this worked after a second try.

 

Hi @BrianT7 , Glad that your issue is resolved.

 

I just got a new computer but can't activate my code because it says I've reach my limit. Can you reset/remove my current install so I can reinstall Desktop 10? Thanks!
-David

 

Hi @DavidJ22 , we have made the necessary changes. Please follow the instructions below in the new Mac you are trying to activate.
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Hello I heed some help, could you please help me ? I have that issue: You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.
my initial disk failed on one computer, then I try to reinstall the same parallels on another computer and I get this error. could you please help?

 

Hi, can you please deactivate my license for Parallels 10 so I can activate my new computer?
Thank you.

 

Hi @ThomasS32 , we have made the changes. Please try to activate now.

 

Hi there,
my activation license Of Parallels 10 has gone :-( . I've just upgrade my system to mac Os HS and now Parallels 10 won't boot. it shows a message with the text "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license." I made nothing. I do not have other computer and I do not know what happened. I've tried to reinstall the App but I have no luck and the message remains in the activation window.
Please, I need your help.
Thank You.

 

Hi @JAVIERP2 ,
we have made the necessary changes. Please follow the instructions below in the new Mac you are trying to activate.
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

 

Arun, thank you so much!!!
It worked perfectly.
Best Regards.
Javier.

 

Hi, I have the same problem. I don't have access to my old macbook and now I can't install Parallels 10 on my new one.
I already tried, with no success to:

1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online​

Please deactivate my license for Parallels 10 so I can activate on my new computer.
Thank you.

 

Hi @JAVIERP2 , please reach us anytime for for further assistance.

 

Hi @IgnacioE , we have made the changes. Please
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Thank you.

 

Solved! Thanks.

 

@Arun@Parallels
Hi, can you make updates to my license as I've upgrade mac a few months ago? So that I can reactivate my Parallels 10 .
Thanks

 

Hi @Chien-Ee , we have made the changes, please
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Thank you.

 

Same here... Could you guys reset my key please?

 

Hello PrzemyslawO, We have made the necessary changes for the Parallels Desktop 10 license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.

 

Thanks. Works like a charm now!