"Your Product Activation Key Reached Its Activation Limit..."

G

Gamesurgeon

Bit poster
Hello,

I am facing an issue activating Parallels 9 on a newly purchased Macbook Air. I'm a software engineer, and I change computers every few months depending on the job at task. I've never been able to "deactivate" my parallels activation on any of these previous computers since there is no option to do so; however, I re-format these computers before selling them (if they're mine), or the company to which the laptop belongs does so (note: I uninstall my programs on these computers before handing them back). This way, my software licenses are used only by me.

Long story short: I switch computers a lot because my job requires it, and now Parallels is yelling at me because I activated my license too many times. I have yet another new computer for work, and I cannot activate Parallels on this machine.

I've been using Parallels for a number of years, and buying another license is not an option. I will undoubtedly continue to have to switch computers at least once a year. If that means contacting customer support once a year, I'm fine with that. However, I can't find a phone number or email address to contact, so any help from a representative would be much appreciated...

I cannot request a trial license either, since it keeps showing an exclamation mark next to my email address. I'm effectively unable to use the software I paid for.

Thanks,
 
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I've having the same issue - activation limit reached. I just got a new MBP from Apple since my old one was flawed (their fault). I'd love to send one of the support members a PM so they can reset my license, please :)
 
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JesseG2 said:
I've having the same issue - activation limit reached. I just got a new MBP from Apple since my old one was flawed (their fault). I'd love to send one of the support members a PM so they can reset my license, please :)
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Hello JesseG2,
Plz check your private message and reply back to us.
 
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Hi, I have the same problem. My iMac died last week and I have a new one now. I TM restored and Parallels was there but it now comes up with the error message. Other applications have allowed me to log in and de-register the old computer but I can't seem to find that anywhere on Parallels.
Any chance someone can help? SHould I post my activation code?

Rgds
Sean
 
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SeanW2 said:
Hi, I have the same problem. My iMac died last week and I have a new one now. I TM restored and Parallels was there but it now comes up with the error message. Other applications have allowed me to log in and de-register the old computer but I can't seem to find that anywhere on Parallels.
Any chance someone can help? Should I post my activation code?

Rgds
Sean
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Hello SeanW2,
I would be glad to help you. I have sent you a private message requesting for some information please reply back to us.
 
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Hello.

I have the same Problem. Like SeanW2. i had a lot of Problems with my old Air. now i have a new one and i TM restored my System.
Can you plesae help me ?

THX !
 
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I am migrating to a new computer and am having the same problem. Can someone help me deactivate the one I no longer need so I can use it on the new one?
_______________________________________________________________________________________________________
sent from my nho ninh thuan using parallels forum
 
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Channer said:
My laptop was recently stolen and i had to buy a new mac book air. I tried using parallels and its telling me that my code is not valid and all my codes keys are used up.

What do i need to do to in order to get access with out buying another subscription.
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Hello Channer,
We have requested you for few information please check your private message and reply back to us.
 
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