You have entered an upgrade key. Please confirm it with a key from the previous version

J

JJ_5

Bit poster
Excuse me, I purchased the upgraded version and it's asking for the previous key.But i dont have any, I think the only option is to purchase the new licence one, so please can I ask for a refund to buy the new license.
 
JJ_5 said:
Excuse me, I purchased the upgraded version and it's asking for the previous key.But i dont have any, I think the only option is to purchase the new licence one, so please can I ask for a refund to buy the new license.
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Hi, we have already initiated the refund for you.
 
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