Windows 7 shows no internet access - even though I have internet access...

[Carson_Wilson]

...which I would normally care about because it works but it appears some programs won't even try to access the internet if windows says I don't have access (Excel for example).

So, I can launch Internet Explorer and browse the net and it's fine. Yet when I do the troubleshooting built into windows it says it can't solve the problem. I see my normal NIC card there - parallels tools are installed and everything works perfectly fine except for this.

I'm at a loss as to what to do. I've included a screenshot that will hopefully better illustrate the problem.
(On the network card status that I blacked out - it just says my domain name.

 

[Ram@Parallels]

Hi Carson,
Please Follow the steps below:
1. (Re)Install Parallels Tools as suggested at http://kb.parallels.com/4841
2. Change the network type: Go to VM Configure ( http://kb.parallels.com/117287 )- Hardware - Network - Select Network type - choose "Default Adapter" - restart Windows and let us know how it goes !

 

[Carson_Wilson]

That seems to have done the trick - thanks so much Ram!

Carson.

 

[Manoj@Parallels]

Glad that your issue is fixed now! Feel free to reach us, if you need any further help. We're happy to help you.