BrigitteH,
YES! I read that article and I also asked in a separate Parallels Forum post about whether the Parallels team had any update to that KB. All they replied with was to call for support...which I don't have time for. You wait on the line for too long to end up in the hands of a Tier 1 Support person who always wants you to 'Re-install Parallels Tools'.
That said, I opened a support case with Microsoft...after some serious hassle I was able to get a fix from a Tier 3 Microsoft engineer and I've had to run the fix one more time since the executed the fix the first time. If you don't understand the command line or PowerShell the fix can be tricky to execute, but what it does is this:
The W10 Start Menu is actually supported by a database. In my case, that database keeps getting corrupted. The fix is a combination of two files. A .cmd and .ps1 file that literally deletes the Start Menu database and re-creates it from scratch. The downside is you lose all your custom Start Menu tiles and have to add them all back...the good news is you don't have to re-create your profile and copy all your data over....and also re-setup your Start Menu items.
I'm inclined to POST this fix here, but before I do you need to review your Windows Application Event Log to see if you're seeing a specific error event that tells you your Tiles Database is corrupt.
I hear you about the Upgrade to W10...I was in the middle of an Astrophotography imaging session one night and Microsoft decided it was time to upgrade my machine....I returned to MY machine to find it asking me to accept the W10 license agreement instead of finding 2 hours of images. Ticked off? You bet!!
Ronald,
Thank you! I know a little bit of the command line but not enough to run the fixes. I think I will install Windows 10 this weekend.. already got a few reminders to upgrade :-( Fingers crossed that my Start menu db will stay 'clean' .