Windows 10 may not boot after installing Сreators Update

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Windows 10, at whatever update version I'm unsure (possibly already with the Creators Update), was running fine as guest under previous version of Parallels Desktop 13 for Mac, under macOS Sierra 10.12.6. But after updating to Parallels Desktop 13.0.1, Windows 10 never gets to the login screen, just showing a black window.
Help!!
 
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Hi @MurrayE , please try Actions > Reset and check if that helps.
I never got a chance to use Actions > Reset, which was greyed out as long as login was hanging. But I finally managed to suspend the Windows, quit Parallels Desktop for Mac, and after a Mac reboot, Windows started OK and installed the usual new version of the Parallels Tools accompanying the new version of Parallels Desktop itself.
 
Windows 10, at whatever update version I'm unsure (possibly already with the Creators Update), was running fine as guest under previous version of Parallels Desktop 13 for Mac, under macOS Sierra 10.12.6. But after updating to Parallels Desktop 13.0.1, Windows 10 never gets to the login screen, just showing a black window.
Help!!
I am having exactly the same issue. I have done multiple resets, but Windows still hangs on startup. Running MacOS 10.13.1, Parallels Pro 13.1.0 (43108) and Win 10 build 16291.0 (rs3 release).

Parallels Tools installed after I upgraded to Parallels 13.1.0, but as soon as the Win 10 machine reboots, then it just hangs at the Windows boot up screen. I have shutdown/reset Win 10 and also MacOS but still the same.

In the meantime, just to keep going, I have disabled Parallels Tools installation agent so that it does not reboot the machine.

Any help would be much appreciated.
 
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I never got a chance to use Actions > Reset, which was greyed out as long as login was hanging. But I finally managed to suspend the Windows, quit Parallels Desktop for Mac, and after a Mac reboot, Windows started OK and installed the usual new version of the Parallels Tools accompanying the new version of Parallels Desktop itself.
Same thing happening to me MurrayE, I am on hold now with phone support.
 
No, not yet, not impressed at all with Parallels support I must say. I'll keep hammering at them today, but it's painful.
 
I am having exactly the same issue. I have done multiple resets, but Windows still hangs on startup. Running MacOS 10.13.1, Parallels Pro 13.1.0 (43108) and Win 10 build 16291.0 (rs3 release).

Parallels Tools installed after I upgraded to Parallels 13.1.0, but as soon as the Win 10 machine reboots, then it just hangs at the Windows boot up screen. I have shutdown/reset Win 10 and also MacOS but still the same.

In the meantime, just to keep going, I have disabled Parallels Tools installation agent so that it does not reboot the machine.

Any help would be much appreciated.
Problem continues after I upgraded to latest Win 10 build 16299. Everything worked fine until I upgraded to Parallels Pro 13.1.0 (43108)
 
I am having exactly the same issue. I have done multiple resets, but Windows still hangs on startup. Running MacOS 10.13.1, Parallels Pro 13.1.0 (43108) and Win 10 build 16291.0 (rs3 release).

Parallels Tools installed after I upgraded to Parallels 13.1.0, but as soon as the Win 10 machine reboots, then it just hangs at the Windows boot up screen. I have shutdown/reset Win 10 and also MacOS but still the same.

In the meantime, just to keep going, I have disabled Parallels Tools installation agent so that it does not reboot the machine.

Any help would be much appreciated.
I have the same issue and would like to disable the Parallels Tools installation. How do you do that? also would this mean that the VM is no longer accessible or is it just the tools?
 
I'm running Parallels 13.1.1 on an iMac (27-inch Retina 5K) running Mac OS Sierra 10.12.6. I have a Windows 10 VM, and I've tried twice now to install the Fall Creators Update to Windows 10. Every time I do, I eventually get to a screen with the following error message:

Windows Setup could not configure Windows to run on this computer's hardware

Anyone know what this is? Why is it happening.
 
Mine is even worse: Macbook high Sierra 10.13.2, PD 13.2. I had Windows 10 on a bootcamp partition and was using it through a VM of parallels. Everything was working nicely for many weeks. Yesterday Windows recommended to update to (likely) creators update 1709. I let that happen in the VM and pressed "update and shut down". Nothing of the win system is working ever since. I only got the BSOD: It says: the PC is in need of repair... Errorcode 0xc000000f.
This message is very persistent: it is shown when booting the VM or the bootcamp. The F-keys recommended to use do not work in the bootcamp version, thanks to the not supported Touch Bar :( . They have no effect when I try them in the VM either.
The bad part is that the windows-portion does not seem to mount ???

Any help would be most appreciated!!! I am really desperate to lose the data...
Lothar
 
My config is a MBPRO Retina 15" 2017 running parallels and windows from bootcamp

Not sure if it is a parallels problem but I installed windows fall creator update 1709 and at first it would not install when running the update from VM. I then booted into bootcamp and after a couple of failed installs(the update would run but after restart version would still be 1703). I got the updated installed using the windows fall created update executable(not using the traditional windows update). Worked under bootcamp after reboot, however when I went back to OSX and tried windows from there it would come with an inaccessible_boot_device message during boot. Switched back and this message also came up when booting using bootcamp.

I'm not sure if this thing is related to parallels or update 1709 from microsoft. I do think that I have to reinstall windows to get everything working again.
 
Hello All, please stop the virtual machine by navigating to Actions -> Stop in the virtual machine menu on the upper left, open the virtual machine configuration window (refer to http://bit.ly/1eQU5lF for assistance), navigate to Hardware -> CPU & Memory and allocate 2 processors (or just 1 if the total number of available processors is just 2) and 2 GB of memory for Windows [or just 1 GB if total Mac memory is only 2 GB (or) 3 GB if total Mac memory is 8 GB (or) 4 GB if total Mac memory is > 8 GB]. Then, select 'Graphics' and allocate 1 GB of video memory for Windows. Finally, ensure that 'Vertical Synchronization' is enabled and 'DirectX 10' is selected for '3D Acceleration' under 'Advanced Settings'. Then, close the window and check for the issue.Thanks!
 
My config is a MBPRO Retina 15" 2017 running parallels and windows from bootcamp

I think it is a windows issue: on my system (macbook with high Sierra, Parallels 13.02, Windows 10 in bootcamp) even the bootcamp windows was totally dead. I created a Win10 recovery usb using the "windows media create Tool" on a different PC. I started the Mac with the alt-key pressed and the bootmanager recognized the USB stick with the windows 10 on it. I selected this drive to boot from and the system presented a windows service-screen. The options were: "install windows 10" or "repair". I tried the "repair" option in order to recover all the data on the "old" installation. Unfortunately none of the repair options on the following screens worked. I started the console/command window and called the "chkdsk" program. "CheckDisk" reported an major problem in the file allocation table (Master boot record?) that could not be repaired. This was the moment to give up, remove the bootcamp partition and install windows as parallels VM only. I needed to call Microsoft by phone to use my Windows registration key again (new partition makes windows to believe it is an installation on a different computer ...). Everything works ever since. Now I hope that the TimeMachine will keep track of all changes in the VM and so I may recover everything easily in case Microsoft decides again to publish an updated that terminates master boot records. Still wonder why they do this to their clients....
 
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