Why I can't use Parallels Lite w/o subscription anymore?

Maria@Parallels said:
Hey, if you would like to investigate and resole the issue with Parallels Desktop lite subscription, just provide us with the detailed info. We will be glad to help.
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Hi there! I am also having this issue! Can you please bless my account as well? Thanks. Need this ASAP.

was also a Parallel's Lite User.

My problem report # is
303493288
 
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RumorC said:
I was also a Parallel's Lite User.

My problem report # is
303493288
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Could you please provide us with more info about the issue? Parallels Desktop Lite became a subscription. And if you used it before you're eligible for 1-year free subscription. But if not and you would like to use it, you need to purchase Parallels Desktop lite subscription.
Or may be you got a message that you subscription has been expired, but you've already purchased it?
 
Maria@Parallels said:
Could you please provide us with more info about the issue? Parallels Desktop Lite became a subscription. And if you used it before you're eligible for 1-year free subscription. But if not and you would like to use it, you need to purchase Parallels Desktop lite subscription.
Or may be you got a message that you subscription has been expired, but you've already purchased it?
Click to expand...
I used it before as the thread-starter did. I used it when it was free. I never had to buy anything before. I need that year to start today i have very sensitive data i must access. Thank you. I'm ready for my free year.
 
RumorC said:
I used it before as the thread-starter did. I used it when it was free. I never had to buy anything before. I need that year to start today i have very sensitive data i must access. Thank you. I'm ready for my free year.
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Did you create an account as prompted by the Parallels Desktop Lite 1.4.0 application as described above?
 
Maria@Parallels said:
Could you please provide us with more info about the issue? Parallels Desktop Lite became a subscription. And if you used it before you're eligible for 1-year free subscription. But if not and you would like to use it, you need to purchase Parallels Desktop lite subscription.
Or may be you got a message that you subscription has been expired, but you've already purchased it?
Click to expand...
Maria@Parallels said:
Did you create an account as prompted by the Parallels Desktop Lite 1.4.0 application as described above?
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I had one from using these forums, I believe. I tried to create a new account to see if that would fix the problem before I looked here and learned about its true nature. So i have two accounts now and had planned to abandon the second one.
 
Maria@Parallels said:
I've forwarded your issue to the Parallels Engineering team. Once we gey any updates, I'll let your know immediately.
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Did you have to do that for the other customer? I have the same use case. No previous subscription and was using only the free aspect of Parallels Lite. You just said that those individuals get a free year. I would like my free year.
 
RumorC said:
Did you have to do that for the other customer? I have the same use case. No previous subscription and was using only the free aspect of Parallels Lite. You just said that those individuals get a free year. I would like my free year.
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Yes, we requested problem report from other customers with the same issue and then escalated this tech info to the Engineering team. So, I've got a response from them. Please check your private messages for more info.
 
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