Why does my mouse switch to OSX when I move between multiple monitors?

A

asfarley

Bit poster
I'm using:
Win10 guest
Parallels 13
2015 Macbook Pro with OSX Sierra

I don't have any major problems with multi-monitor as described by other users. However, I have noticed that when the mouse transitions between monitors, OSX grabs it (it becomes black). Normally the mouse arrow is white under Windows. I can see that Windows is still getting the mouse position, because there's a white arrow underneath the black arrow. So it's as if OSX and Windows are both using the mouse, after I transition monitors, without clicking. If I click inside the 2nd monitor, mouse control is returned to Windows and the black pointer disappears.

This is pretty annoying because I always have to click twice after moving my mouse between monitors. It also causes strange things to happen when dragging items across monitors; it does work, but it looks like OSX and Windows are both interacting with the dragging function.
 
AlexanderF2 said:
I'm using:
Win10 guest
Parallels 13
2015 Macbook Pro with OSX Sierra

I don't have any major problems with multi-monitor as described by other users. However, I have noticed that when the mouse transitions between monitors, OSX grabs it (it becomes black). Normally the mouse arrow is white under Windows. I can see that Windows is still getting the mouse position, because there's a white arrow underneath the black arrow. So it's as if OSX and Windows are both using the mouse, after I transition monitors, without clicking. If I click inside the 2nd monitor, mouse control is returned to Windows and the black pointer disappears.

This is pretty annoying because I always have to click twice after moving my mouse between monitors. It also causes strange things to happen when dragging items across monitors; it does work, but it looks like OSX and Windows are both interacting with the dragging function.
Click to expand...
Hi @AlexanderF2, please reinstall Parallels tools (From Action -> Reinstall Parallels Tools) and if the issue still persists, collect a fresh Problem Report:
1. Control-click/tap using two fingers on Parallels Desktop icon in Dock > Help > Send Technical Data.
2. Wait for the Problem Report to be generated.
3. On the appeared Problem Report window please write a short problem description (scenario) and enter your contact information (name and email address) - then click Send Report.
4. Reply us back with 9-digit Problem Report ID.
 
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