When a VM starts, Earpods stops functioning

PatrickM3 said:
Hi guys - I had the same issue - my bluetooth headphones (both apple Powerbeats and AirPods) would cut out on me if I had a VM running in the background - I think I've found a workaround that you may want to try.

In Settings - Try changing the hypervisor type from Parallels to Apple - that seemed to do the trick for me.

I've let the parallels tech team know about this and the work around. try it and let me know if it works for you.

cheers
Patrick
Click to expand...
This worked for me too. Thanks, Patrick!
Parallels, you could do better here. Still no word from you on when this nagging bug will be fixed?
 
Hi

Just wanted to say I have the exact same issue: whenever a Parallels Windows 10 VM is running I cannot use my bluetooth headphones anymore after whatever's been playing was paused.
MS Teams no longer sees the my headphones as a device and for some reason the macOS sound preference pane acts really sluggish when I try to switch input/output.
Switching to Apple's hypervisor indeed helps.
I hope Parallels can fix this soon because Apple's hypervisor doesn't support nested virtualisation
 
StefanB7 said:
Hi

Just wanted to say I have the exact same issue: whenever a Parallels Windows 10 VM is running I cannot use my bluetooth headphones anymore after whatever's been playing was paused.
MS Teams no longer sees the my headphones as a device and for some reason the macOS sound preference pane acts really sluggish when I try to switch input/output.
Switching to Apple's hypervisor indeed helps.
I hope Parallels can fix this soon because Apple's hypervisor doesn't support nested virtualisation
Click to expand...
Could you please reproduce the issue and collect the tech report right after that and post the report's ID here.
 
Maria@Parallels said:
Could you please reproduce the issue and collect the tech report right after that and post the report's ID here.
Click to expand...
What did happen just now was that someone was calling me on MS Teams while I was playing music over my bluetooth headphones. I paused my music, finished the call, resumed music playing only to hear the balance of the audio channels was suddenly shifted almost completely to the left.
I haven't had the issue anymore where the music straight up won't play anymore through my bluetooth headphones, but this seemed odly related somehow.
I had just started using the Parallels hypervisor again.
Report id: 335505721
 
StefanB7 said:
What did happen just now was that someone was calling me on MS Teams while I was playing music over my bluetooth headphones. I paused my music, finished the call, resumed music playing only to hear the balance of the audio channels was suddenly shifted almost completely to the left.
I haven't had the issue anymore where the music straight up won't play anymore through my bluetooth headphones, but this seemed odly related somehow.
I had just started using the Parallels hypervisor again.
Report id: 335505721
Click to expand...
It just happened, audio completely gone using the Parallels hypervisor. Report id 335514396
 
Hi guys i after updating my mac ,my parallel window doesnt opens any more ,it keeps on saying restart the computer which i did but it doesnt works, before this problem i lost sound on parallel window as well ? help needed
 
Disabling Parallels Audio Controller in Device Manager didn't solve the issue, only Apple hypervisor helps
 
I am experiencing this issue now in PD16. I had been exclusively using the Apple Hypervisor under PD15, and decided to try the Parallels hypervisor in PD16. The VMs run fine, but now I'm noticing that, after a while, my Bose bluetooth headphones stop working until I quit Parallels.
 
StefanB7 said:
What did happen just now was that someone was calling me on MS Teams while I was playing music over my bluetooth headphones. I paused my music, finished the call, resumed music playing only to hear the balance of the audio channels was suddenly shifted almost completely to the left.
I haven't had the issue anymore where the music straight up won't play anymore through my bluetooth headphones, but this seemed odly related somehow.
I had just started using the Parallels hypervisor again.
Report id: 335505721
Click to expand...
Hey, did you check the same issue with Parallels Desktop 16?
If not please check it during the trial period and let us know if the issue reoccurs.
 
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