VM crashes on macOS 15.0(beta)
- Thread starter dibor
- Start date
Running Version 15.0 Beta (24A5264n) on Parallels Desktop 19 for Mac Version 19.4.0 (54962). Mac Studio (M2 64G memory). VM is Windows 11 Canary build. No crashes, no problems, nothing out of the ordinary since MS fixed that update problem for Canary builds that recently cropped up on other insider builds. I do use 4 cores and 16G of memory as the default config for the VMs as that's the default configuration for the group I beta for. Testing is on Canary builds in an attempt to discover problems with necessary legacy Windows software.
Pierce
Bit poster
I just wanted to flag that I'm having this issue too, which is real unfortunate.
This is the crashlog I get after failing to open Parallels Desktop Pro, which tries to autoboot Windows 11.
This is the crashlog I get after failing to open Parallels Desktop Pro, which tries to autoboot Windows 11.
Code:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: prl_client_app [5465]
Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app
Identifier: com.parallels.desktop.console
Version: 19.4.0 (54962)
Build Info: Parallels-54962.0~19.4.54962.0
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2024-06-15 15:06:50.4621 +1000
OS Version: macOS 15.0 (24A5264n)
Report Version: 12
Anonymous UUID: 6B47C476-65F8-725E-DF42-D0B8243888BA
Time Awake Since Boot: 790 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: prl_client_app [5465]
Application Specific Information:
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x18582d5e0 __pthread_kill + 8
1 libsystem_pthread.dylib 0x185865f70 pthread_kill + 288
2 libsystem_c.dylib 0x185772908 abort + 128
3 libc++abi.dylib 0x18581c44c abort_message + 132
4 libc++abi.dylib 0x18580aa40 demangling_terminate_handler() + 348
5 libobjc.A.dylib 0x1854b40b4 _objc_terminate() + 144
6 libc++abi.dylib 0x18581b710 std::__terminate(void (*)()) + 16
7 libc++abi.dylib 0x18581ecdc __cxxabiv1::failed_throw(__cxxabiv1::__cxa_exception*) + 88
8 libc++abi.dylib 0x18581ec84 __cxa_throw + 92
9 libobjc.A.dylib 0x1854aa634 objc_exception_throw + 436
10 Foundation 0x186b99398 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 288
11 AppKit 0x1894ff068 -[NSToolbar _insertNewItemWithItemIdentifier:atIndex:propertyListRepresentation:notifyFlags:] + 336
12 libPrlGui.3.dylib 0x104e76400 0x104e58000 + 123904
13 libPrlGui.3.dylib 0x104e76e48 0x104e58000 + 126536
14 prl_client_app 0x101445cc8 0x100ef0000 + 5594312
15 QtCore 0x1076aed18 QObject::event(QEvent*) + 620
16 QtWidgets 0x105f286a0 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 292
17 QtWidgets 0x105f29a4c QApplication::notify(QObject*, QEvent*) + 556
18 QtCore 0x10768659c QCoreApplication::notifyInternal2(QObject*, QEvent*) + 220
19 QtCore 0x107687814 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 764
20 libqcocoa.dylib 0x10af7b4c0 0x10af44000 + 226496
21 libqcocoa.dylib 0x10af7bba0 0x10af44000 + 228256
22 CoreFoundation 0x18594e998 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
23 CoreFoundation 0x18594e92c __CFRunLoopDoSource0 + 176
24 CoreFoundation 0x18594e6f4 __CFRunLoopDoSources0 + 344
25 CoreFoundation 0x18594d284 __CFRunLoopRun + 856
26 CoreFoundation 0x18594c8bc CFRunLoopRunSpecific + 608
27 HIToolbox 0x1912408b8 RunCurrentEventLoopInMode + 292
28 HIToolbox 0x1912466a8 ReceiveNextEventCommon + 636
29 HIToolbox 0x19124680c _BlockUntilNextEventMatchingListInModeWithFilter + 76
30 AppKit 0x189445e5c _DPSNextEvent + 660
31 AppKit 0x189d44d3c -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
32 AppKit 0x189438f68 -[NSApplication run] + 480
33 libqcocoa.dylib 0x10af7a8d8 0x10af44000 + 223448
34 QtCore 0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
35 QtCore 0x107686bcc QCoreApplication::exec() + 132
36 prl_client_app 0x100f97008 0x100ef0000 + 684040
37 dyld 0x1854e5298 start + 2876
Thread 1:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x18582fe7c __select + 8
1 CoreFoundation 0x1859755f8 __CFSocketManager + 640
2 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
3 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 5:: skd.main
0 libsystem_kernel.dylib 0x18582d6f0 poll + 8
1 QtCore 0x1076e3d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
2 QtCore 0x1076e5c9c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1108
3 QtCore 0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
4 QtCore 0x1074d1b60 QThread::exec() + 136
5 ParallelsVirtualizationSDK 0x10470baa4 0x1046fc000 + 64164
6 QtCore 0x1074d2b24 0x1074b0000 + 142116
7 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 6:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x185824e14 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1858375b0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x18582d9b8 mach_msg_overwrite + 480
3 libsystem_kernel.dylib 0x18582515c mach_msg + 24
4 CoreFoundation 0x18594eb40 __CFRunLoopServiceMachPort + 160
5 CoreFoundation 0x18594d3f8 __CFRunLoopRun + 1228
6 CoreFoundation 0x18594c8bc CFRunLoopRunSpecific + 608
7 AppKit 0x18956c478 _NSEventThread + 148
8 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
9 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 7:: CNotificationThread
0 libsystem_kernel.dylib 0x18582d6f0 poll + 8
1 QtCore 0x1076e3d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
2 QtCore 0x1076e5c9c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1108
3 QtCore 0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
4 QtCore 0x1074d1b60 QThread::exec() + 136
5 ParallelsVirtualizationSDK 0x1047e82e4 0x1046fc000 + 967396
6 QtCore 0x1074d2b24 0x1074b0000 + 142116
7 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 8:: Thread (pooled)
0 libsystem_kernel.dylib 0x1858285ac __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x185866894 _pthread_cond_wait + 1204
2 QtCore 0x1074dad6c 0x1074b0000 + 175468
3 QtCore 0x1074daa84 0x1074b0000 + 174724
4 QtCore 0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
5 QtCore 0x1074d6ff4 0x1074b0000 + 159732
6 QtCore 0x1074d2b24 0x1074b0000 + 142116
7 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 9:: Thread (pooled)
0 libsystem_kernel.dylib 0x1858285ac __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x185866894 _pthread_cond_wait + 1204
2 QtCore 0x1074dad6c 0x1074b0000 + 175468
3 QtCore 0x1074daa84 0x1074b0000 + 174724
4 QtCore 0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
5 QtCore 0x1074d6ff4 0x1074b0000 + 159732
6 QtCore 0x1074d2b24 0x1074b0000 + 142116
7 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 10:: Thread (pooled)
0 libsystem_kernel.dylib 0x1858285ac __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x185866894 _pthread_cond_wait + 1204
2 QtCore 0x1074dad6c 0x1074b0000 + 175468
3 QtCore 0x1074daa84 0x1074b0000 + 174724
4 QtCore 0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
5 QtCore 0x1074d6ff4 0x1074b0000 + 159732
6 QtCore 0x1074d2b24 0x1074b0000 + 142116
7 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 11:: Thread (pooled)
0 libsystem_kernel.dylib 0x1858285ac __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x185866894 _pthread_cond_wait + 1204
2 QtCore 0x1074dad6c 0x1074b0000 + 175468
3 QtCore 0x1074daa84 0x1074b0000 + 174724
4 QtCore 0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
5 QtCore 0x1074d6ff4 0x1074b0000 + 159732
6 QtCore 0x1074d2b24 0x1074b0000 + 142116
7 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 12:: iosvc.sockcli
0 libsystem_kernel.dylib 0x18582d6f0 poll + 8
1 ParallelsVirtualizationSDK 0x104ae8904 0x1046fc000 + 4114692
2 ParallelsVirtualizationSDK 0x104af4450 0x1046fc000 + 4162640
3 ParallelsVirtualizationSDK 0x104af0728 0x1046fc000 + 4146984
4 QtCore 0x1074d2b24 0x1074b0000 + 142116
5 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
6 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 13:: IOService::SocketWriteThread
0 libsystem_kernel.dylib 0x1858285ac __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x185866894 _pthread_cond_wait + 1204
2 QtCore 0x1074dad6c 0x1074b0000 + 175468
3 QtCore 0x1074daa84 0x1074b0000 + 174724
4 QtCore 0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
5 QtCore 0x1074da958 QWaitCondition::wait(QMutex*, unsigned long) + 64
6 ParallelsVirtualizationSDK 0x104af8a84 0x1046fc000 + 4180612
7 QtCore 0x1074d2b24 0x1074b0000 + 142116
8 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
9 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 14:: QNetworkAccessManager thread
0 libsystem_kernel.dylib 0x18582d6f0 poll + 8
1 QtCore 0x1076e3c54 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 152
2 QtCore 0x1076e5c9c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1108
3 QtCore 0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
4 QtCore 0x1074d1b60 QThread::exec() + 136
5 QtCore 0x1074d2b24 0x1074b0000 + 142116
6 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
7 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 15:: Thread (pooled)
0 libsystem_kernel.dylib 0x1858285ac __psynch_cvwait + 8
1 libsystem_pthread.dylib 0x185866894 _pthread_cond_wait + 1204
2 QtCore 0x1074dad6c 0x1074b0000 + 175468
3 QtCore 0x1074daa84 0x1074b0000 + 174724
4 QtCore 0x1074da9ec QWaitCondition::wait(QMutex*, QDeadlineTimer) + 100
5 QtCore 0x1074d6ff4 0x1074b0000 + 159732
6 QtCore 0x1074d2b24 0x1074b0000 + 142116
7 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 16:: thr.handle
0 libsystem_kernel.dylib 0x18582fe7c __select + 8
1 prl_client_app 0x1016c86f8 0x100ef0000 + 8226552
2 prl_client_app 0x1017443d4 0x100ef0000 + 8733652
3 prl_client_app 0x1017438d8 0x100ef0000 + 8730840
4 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
5 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 17:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 18:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 19:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 20:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 21:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 22:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 23:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 24:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 25:
0 libsystem_pthread.dylib 0x1858610e8 start_wqthread + 0
Thread 26:: QQmlThread
0 libsystem_kernel.dylib 0x18582d6f0 poll + 8
1 QtCore 0x1076e3d70 qt_safe_poll(pollfd*, unsigned int, timespec const*) + 436
2 QtCore 0x1076e5c9c QEventDispatcherUNIX::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) + 1108
3 QtCore 0x107682558 QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) + 524
4 QtCore 0x1074d1b60 QThread::exec() + 136
5 QtQml 0x105c4f3a0 0x1059e4000 + 2536352
6 QtCore 0x1074d2b24 0x1074b0000 + 142116
7 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
8 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 27:: M_ a41d92934ff0fb21 2024-06-15 15:06:50.457
0 libsystem_kernel.dylib 0x185824e14 mach_msg2_trap + 8
1 libsystem_kernel.dylib 0x1858375b0 mach_msg2_internal + 80
2 libsystem_kernel.dylib 0x185854404 thread_suspend + 108
3 HIServices 0x18c53ecac SOME_OTHER_THREAD_SWALLOWED_AT_LEAST_ONE_EXCEPTION_AND_NAME_OF_THIS_THREAD_CONTAINS_HINTS() + 20
4 HIServices 0x18c53ec98 invocation function for block in WillSwallowException(NSString*) + 24
5 Foundation 0x186adf218 __NSThread__start__ + 724
6 libsystem_pthread.dylib 0x1858662e4 _pthread_start + 136
7 libsystem_pthread.dylib 0x1858610fc thread_start + 8
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x0000000000000000 x1: 0x0000000000000000 x2: 0x0000000000000000 x3: 0x0000000000000000
x4: 0x0000000185820e1b x5: 0x000000016ef0cb60 x6: 0x000000000000006e x7: 0x0000000000000000
x8: 0xfeda76286e20064d x9: 0xfeda7629848d3d0d x10: 0x0000000000000051 x11: 0x000000000000000b
x12: 0x000000000000000b x13: 0x0000000185d2694a x14: 0x00000000001ff800 x15: 0x00000000000007fb
x16: 0x0000000000000148 x17: 0x00000001f2cc2ad0 x18: 0x0000000000000000 x19: 0x0000000000000006
x20: 0x0000000000000103 x21: 0x00000001eaad3c20 x22: 0x00000001e89fc000 x23: 0x00000001ebced9f8
x24: 0x0000600001b69e60 x25: 0x0000600002b398a0 x26: 0x0000000000000002 x27: 0x000000013a29b950
x28: 0x0000000000000001 fp: 0x000000016ef0cad0 lr: 0x0000000185865f70
sp: 0x000000016ef0cab0 pc: 0x000000018582d5e0 cpsr: 0x40001000
far: 0x0000000000000000 esr: 0x56000080 Address size fault
Binary Images:
0x118a44000 - 0x118aabfff com.apple.AppleMetalOpenGLRenderer (1.0) <d3675760-fd03-3e42-9ea5-856e72c6e56d> /System/Library/Extensions/AppleMetalOpenGLRenderer.bundle/Contents/MacOS/AppleMetalOpenGLRenderer
0x10f000000 - 0x10f007fff libqtquick2plugin.dylib (*) <c9f5739a-65c2-341d-9ed2-3342635512fc> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/quick/libqtquick2plugin.dylib
0x10fce4000 - 0x10fceffff org.qt-project.QtQmlWorkerScript (5.15.1) <026108b9-4944-37b5-a326-d164b083b97a> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQmlWorkerScript.framework/Versions/5/QtQmlWorkerScript
0x10f07c000 - 0x10f07ffff com.apple.icloud.drive.fileprovider.override (1.0) <c20e2373-959d-31af-8c43-c4236b5f5827> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/iCloudDriveFileProviderOverride.bundle/Contents/MacOS/iCloudDriveFileProviderOverride
0x10f164000 - 0x10f183fff com.apple.findersync.fileprovideroverride.FinderSyncCollaborationFileProviderOverride (15.0) <3f190a6a-20a9-308b-890c-205d97765349> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/FinderSyncCollaborationFileProviderOverride.bundle/Contents/MacOS/FinderSyncCollaborationFileProviderOverride
0x10f064000 - 0x10f06bfff com.apple.FileProviderOverride (2661.0.0.0.5) <210a1421-41bb-3a53-8b73-ca483bd14b85> /System/Library/Frameworks/FileProvider.framework/OverrideBundles/FileProviderOverride.bundle/Contents/MacOS/FileProviderOverride
0x10f0a4000 - 0x10f0c3fff com.apple.security.csparser (3.0) <fcfd76c1-2022-3255-bd52-61aefcc89eb7> /System/Library/Frameworks/Security.framework/Versions/A/PlugIns/csparser.bundle/Contents/MacOS/csparser
0x10cc80000 - 0x10ccdbfff libqtiff.dylib (*) <a4644885-c832-3452-acba-78924be6ea33> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqtiff.dylib
0x10c6c8000 - 0x10c6cffff libqsvg.dylib (*) <d38696e6-0881-37d5-b258-333d54558a3e> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqsvg.dylib
0x10c678000 - 0x10c6b3fff libqjpeg.dylib (*) <86f3de12-7286-3470-9ce1-4329c7161d3b> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqjpeg.dylib
0x107488000 - 0x10748ffff libqgif.dylib (*) <c8607b23-11eb-304c-ab63-d0a9c2187989> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/imageformats/libqgif.dylib
0x10f2e8000 - 0x10fa07fff com.apple.AGXMetalG14X (320.13.8) <52138970-088e-3a56-995e-fb8538bee63a> /System/Library/Extensions/AGXMetalG14X.bundle/Contents/MacOS/AGXMetalG14X
0x1073d4000 - 0x1073dffff libobjc-trampolines.dylib (*) <216174df-31e7-393a-831e-9165e3d1e385> /usr/lib/libobjc-trampolines.dylib
0x107418000 - 0x10743bfff libqmacstyle.dylib (*) <18fcdb07-d39b-3bc8-a5c7-de4bb9f081c9> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/styles/libqmacstyle.dylib
0x10af44000 - 0x10afe7fff libqcocoa.dylib (*) <fc3b51c6-0464-3989-b891-05371d67347c> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPlugIns/platforms/libqcocoa.dylib
0x10733c000 - 0x107367fff org.qt-project.QtPrintSupport (5.15.1) <f66c740e-c9e2-3836-a8be-1de1d200214d> /Applications/Parallels Desktop.app/Contents/Frameworks/QtPrintSupport.framework/Versions/5/QtPrintSupport
0x103728000 - 0x103773fff libPrlSdkCommunication.1.dylib (*) <fc97a09e-fa7f-3618-8a47-49177f8a4adc> /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlSdkCommunication.1.dylib
0x10378c000 - 0x1037c7fff libAbstractTask.1.dylib (*) <10d80ce3-bbea-35a4-934d-17dba1af5cef> /Applications/Parallels Desktop.app/Contents/Frameworks/libAbstractTask.1.dylib
0x1036c0000 - 0x1036dbfff com.parallels.desktop.console.PDControlCenter (19.4.0) <86273423-ccef-3290-9fc7-1eb99363bbf2> /Applications/Parallels Desktop.app/Contents/Frameworks/PDControlCenter.framework/Versions/A/PDControlCenter
0x103654000 - 0x10367bfff com.parallels.desktop.console.PDCocoaKit (19.4.0) <1f634efa-865b-3586-a4a7-d4c14dd56f1a> /Applications/Parallels Desktop.app/Contents/Frameworks/PDCocoaKit.framework/Versions/A/PDCocoaKit
0x1046fc000 - 0x104d67fff com.parallels.virtualization.sdk (19.4.0) <d83e1d4e-3937-3459-b05f-c5075871a785> /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/11/ParallelsVirtualizationSDK
0x104e58000 - 0x10529bfff libPrlGui.3.dylib (*) <d3b6957a-62e4-3bb6-ac1a-6c92fedac979> /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlGui.3.dylib
0x1037dc000 - 0x104307fff libPrlXmlModel.1.dylib (*) <6100a7d4-796e-3683-832b-aee6c48ebf80> /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlXmlModel.1.dylib
0x103698000 - 0x1036a3fff org.qt-project.QtQuickWidgets (5.15.1) <8ac74526-99bc-336a-9b6e-3d215e412ad9> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQuickWidgets.framework/Versions/5/QtQuickWidgets
0x105f18000 - 0x106323fff org.qt-project.QtWidgets (5.15.1) <f2ede3ce-0ee2-3b44-bb87-d558332a7afa> /Applications/Parallels Desktop.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets
0x10649c000 - 0x10679bfff org.qt-project.QtQuick (5.15.1) <0aebd58f-4cfa-3af0-a8bf-aeee7d386458> /Applications/Parallels Desktop.app/Contents/Frameworks/QtQuick.framework/Versions/5/QtQuick
0x1053d0000 - 0x105447fff org.qt-project.QtMultimedia (5.15.1) <f7e0589c-84d3-3b0a-a08b-83dbcbffb16e> /Applications/Parallels Desktop.app/Contents/Frameworks/QtMultimedia.framework/Versions/5/QtMultimedia
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0x1054a4000 - 0x1058bffff org.qt-project.QtGui (5.15.1) <8d3d37a1-5f17-340b-b75d-ad1607bcc4ba> /Applications/Parallels Desktop.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.6G resident=0K(0%) swapped_out_or_unallocated=1.6G(100%)
Writable regions: Total=1.7G written=707K(0%) resident=707K(0%) swapped_out=0K(0%) unallocated=1.7G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 1
Activity Tracing 256K 1
CG image 240K 10
ColorSync 560K 27
CoreAnimation 1344K 70
CoreGraphics 48K 3
CoreServices 624K 2
CoreUI image data 1616K 12
Foundation 16K 1
JS VM Gigacage 4096K 1
JS VM Isolated Heap 4384K 4
JS VM Isolated Heap (reserved) 2016K 1 reserved VM address space (unallocated)
Kernel Alloc Once 32K 1
MALLOC 1.6G 66
MALLOC guard page 192K 12
Memory Tag 244 16K 1
OpenGL GLSL 256K 3
STACK GUARD 56.4M 28
Stack 31.0M 28
VM_ALLOCATE 432K 26
__AUTH 4618K 622
__AUTH_CONST 66.8M 868
__CTF 824 1
__DATA 23.3M 887
__DATA_CONST 24.5M 908
__DATA_DIRTY 2876K 322
__FONT_DATA 2352 1
__GLSLBUILTINS 5174K 1
__INFO_FILTER 8 1
__LINKEDIT 594.9M 37
__OBJC_RW 2339K 1
__TEXT 1.0G 926
__TPRO_CONST 272K 2
mapped file 229.3M 96
owned unmapped memory 848K 1
page table in kernel 707K 1
shared memory 1600K 26
=========== ======= =======
TOTAL 3.7G 4999
TOTAL, minus reserved VM space 3.7G 4999
-----------
Full Report
-----------
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Model: Mac14,6, BootROM 11881.0.80.0.2, proc 12:8:4 processors, 64 GB, SMC
Graphics: Apple M2 Max, Apple M2 Max, Built-In
Display: Color LCD, 3456 x 2234 Retina, Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: May 9 2024 01:30:57 version 23.10.855.0.41.51.152 FWID 01-44355f7a
IO80211_driverkit-1302.55 "IO80211_driverkit-1302.55" May 30 2024 20:56:50
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Hello,
For us to further assist you, kindly provide us with the below information:
1. The crash report.
2.1 Kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
If you are unable to collect the report as per above, please follow the below:
2.2. Download Parallels Desktop 19 from the following link: https://download.parallels.com/desktop/v19/19.4.0-54962/ParallelsDesktop-19.4.0-54962.dmg
2.3. Double-click on the downloaded dmg file mount to it into Finder.
2.4. Launch Terminal ( Finder > Applications > Utilities > Terminal).
2.5. Execute the following command:
/Volumes/Parallels\ Desktop\ 19/Parallels\ Desktop.app/Contents/MacOS/prlsrvctl problem-report --send --stand-alone
2.6. Wait for the Technical Report to be generated.
2.7. Reply us back with 9-digit Technical Report ID.
Thank you.
Hello,
For us to further assist you, kindly provide us with the below information:
1.1 Kindly reproduce the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
If you are unable to collect the report as per above, please follow the below:
1.2. Download Parallels Desktop 19 from the following link: https://download.parallels.com/desktop/v19/19.4.0-54962/ParallelsDesktop-19.4.0-54962.dmg
1.3. Double-click on the downloaded dmg file mount to it into Finder.
1.4. Launch Terminal ( Finder > Applications > Utilities > Terminal).
1.5. Execute the following command:
/Volumes/Parallels\ Desktop\ 19/Parallels\ Desktop.app/Contents/MacOS/prlsrvctl problem-report --send --stand-alone
1.6. Wait for the Technical Report to be generated.
1.7. Reply us back with 9-digit Technical Report ID.
Thank you.
Pierce
Bit poster
462865123
Pierce
Bit poster
Unrelated to the issue, the reporting tool also mentions this;
Code:
2024-06-19 21:37:15.785 prlsrvctl[32788:1645290] WARNING: AVCaptureDeviceTypeExternal is deprecated for Continuity Cameras. Please use AVCaptureDeviceTypeContinuityCamera and add NSCameraUseContinuityCameraDeviceType to your Info.plist.463276819
André Neves
Bit poster
I have the same issue. Any news?
When I start "prl_client_app" from the cli, I see this error message:
When I start "prl_client_app" from the cli, I see this error message:
Same here:
Code:
macbookair@MacBook-Air-von-Ingo MacOS % ./prl_client_app
objc[10994]: Class CoreBluetoothManagerDelegate is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlGui.3.dylib (0x108af42f8) and /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/11/ParallelsVirtualizationSDK (0x1085c1548). One of the two will be used. Which one is undefined.
objc[10994]: Class OpenPanel is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlGui.3.dylib (0x108af4348) and /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app (0x106cd5ce0). One of the two will be used. Which one is undefined.
objc[10994]: Class CoreBluetoothManagerDelegate is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/libPrlGui.3.dylib (0x108af42f8) and /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app (0x106cd5d30). One of the two will be used. Which one is undefined.
Executing: /usr/bin/kmutil showloaded --bundle-identifier com.parallels.kext.netbridge --bundle-identifier com.parallels.kext.hypervisor --bundle-identifier com.parallels.kext.usbconnect --bundle-identifier com.parallels.kext.vnic --bundle-identifier com.parallels.kext.hidhook
No variant specified, falling back to release
2024-08-13 12:31:22.141 prl_client_app[10994:234239] +[IMKClient subclass]: chose IMKClient_Legacy
2024-08-13 12:31:22.141 prl_client_app[10994:234239] +[IMKInputSession subclass]: chose IMKInputSession_Legacy
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'NSToolbar 0x6000007c2250 already contains an item with the identifier kToolbarTitleBusyIndicatorItemId. Duplicate items of this type are not allowed.'
*** First throw call stack:
(
0 CoreFoundation 0x0000000185168ec0 __exceptionPreprocess + 176
1 libobjc.A.dylib 0x0000000184c4ecd8 objc_exception_throw + 88
2 Foundation 0x0000000186365358 -[NSCalendarDate initWithCoder:] + 0
3 AppKit 0x0000000188cef0d4 -[NSToolbar _insertNewItemWithItemIdentifier:atIndex:propertyListRepresentation:notifyFlags:] + 336
4 libPrlGui.3.dylib 0x000000010869b5d4 _ZN21ProOptionUpgradeAlert23showProOptionAlertLaterEv + 3880
5 libPrlGui.3.dylib 0x000000010869c01c _ZN21ProOptionUpgradeAlert23showProOptionAlertLaterEv + 6512
6 prl_client_app 0x0000000104c726f4 _ZN28CTaskProblemReportRequestIPND0Ev + 3069684
7 QtCore 0x000000010aed6d18 _ZN7QObject5eventEP6QEvent + 620
8 QtWidgets 0x00000001097506a0 _ZN19QApplicationPrivate13notify_helperEP7QObjectP6QEvent + 292
9 QtWidgets 0x0000000109751a4c _ZN12QApplication6notifyEP7QObjectP6QEvent + 556
10 QtCore 0x000000010aeae59c _ZN16QCoreApplication15notifyInternal2EP7QObjectP6QEvent + 220
11 QtCore 0x000000010aeaf814 _ZN23QCoreApplicationPrivate16sendPostedEventsEP7QObjectiP11QThreadData + 764
12 libqcocoa.dylib 0x000000010e4cf4c0 qt_plugin_instance + 185152
13 libqcocoa.dylib 0x000000010e4cfba0 qt_plugin_instance + 186912
14 CoreFoundation 0x00000001850f6414 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 28
15 CoreFoundation 0x00000001850f63a8 __CFRunLoopDoSource0 + 176
16 CoreFoundation 0x00000001850f6170 __CFRunLoopDoSources0 + 344
17 CoreFoundation 0x00000001850f4cf8 __CFRunLoopRun + 840
18 CoreFoundation 0x00000001850f4334 CFRunLoopRunSpecific + 572
19 HIToolbox 0x00000001905320cc RunCurrentEventLoopInMode + 292
20 HIToolbox 0x0000000190537d1c ReceiveNextEventCommon + 220
21 HIToolbox 0x0000000190538020 _BlockUntilNextEventMatchingListInModeWithFilter + 76
22 AppKit 0x0000000188c37a70 _DPSNextEvent + 660
23 AppKit 0x000000018955d7b8 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 688
24 AppKit 0x0000000188c2ab7c -[NSApplication run] + 480
25 libqcocoa.dylib 0x000000010e4ce8d8 qt_plugin_instance + 182104
26 QtCore 0x000000010aeaa558 _ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE + 524
27 QtCore 0x000000010aeaebcc _ZN16QCoreApplication4execEv + 132
28 prl_client_app 0x00000001047c8b9c PxAppFolderFind + 11204
29 dyld 0x0000000184c8c274 start + 2840
)
libc++abi: terminating due to uncaught exception of type NSException
zsh: abort ./prl_client_appI had a similar problem, but I solved it by running the following forum description in a terminal.
https://forum.parallels.com/threads...15-and-15-1-sequoia-betas.364771/#post-931903
https://forum.parallels.com/threads...15-and-15-1-sequoia-betas.364771/#post-931903
Adeboye Adeotan
Forum Maven
Hello all,
Just to let you know, this issue has been fixed in our latest release of Parallels Desktop, version 20.
You may install Parallels Desktop 20 using the following link:
https://link.parallels.com/link/66dfeea0xN44
Just to let you know, this issue has been fixed in our latest release of Parallels Desktop, version 20.
You may install Parallels Desktop 20 using the following link:
https://link.parallels.com/link/66dfeea0xN44